Key responsibilities

Leading the day-to-day property management and performance of a multi-asset retail portfolio.

Acting as the primary relationship lead for four clients, building a strong understanding of their individual priorities, assets and service expectations.

Ensuring all deliverables under client management agreements and Service Level Agreements are understood, allocated, monitored and completed within agreed timeframes.

Leading, supporting and developing direct reports through clear expectations, regular communication, practical guidance and consistent follow-through.

Coordinating workflows across property management, facilities management, finance, administration and leasing to deliver integrated portfolio outcomes.

Overseeing tenant and retailer engagement, lease obligations, arrears, critical dates, operational matters and escalations.

Preparing and presenting accurate client reports, budgets, forecasts, variance commentary, portfolio updates and recommendations.

Monitoring property financial performance, including income, expenditure, outgoings, arrears, operating budgets and capital expenditure.

Maintaining oversight of maintenance programs, contractor performance, compliance requirements, risk management and asset presentation.

Supporting leasing activity, tenant retention and initiatives that improve occupancy, customer experience and long-term asset performance.

About you

Must have experience in managing retail properties for multiple clients.

Proven ability to manage direct reports, coordinate team workflows and develop capability and accountability.

Strong client relationship management skills, including the confidence to lead meetings, manage expectations and navigate complex conversations.

Experience delivering services under management agreements,



Service Level Agreements or other defined client performance requirements.

Robust commercial and financial acumen, including experience with budgets, forecasts, variance analysis, outgoings, arrears and client reporting.

A sound understanding of retail lease structures, tenant obligations, critical dates, operational risk and compliance requirements.

The ability to prioritise effectively across multiple assets, clients and competing deadlines.

Strong written communication, reporting, presentation and stakeholder management skills.

A proactive, organised and solutions-focused approach, with solid attention to detail.

Experience using property management systems such as Yardi, MRI, Cirrus8 or similar.

About us

Handler Property Group is a fast-growing, steadily evolving and specialised asset management solution. We are focused on delivering proactive property management, clear communication and quality outcomes for our clients, tenants and teams. Our approach is guided by the Handler Way: we own it, we keep it clear, we think ahead, we respect every voice and we deliver quality.

Take ownership of a varied retail portfolio on behalf of three key clients.

Step into a visible leadership role with meaningful influence over client service, team performance and asset outcomes.

Work with an experienced and team-oriented team across property management, facilities, finance, administration and leasing.

Join a growing property group with a clear, values-led way of working.

Enjoy a Gold Coast-based position with regular exposure to a diverse range of retail assets.

Build deep client relationships while contributing to practical improvements across the portfolio.

Access opportunities for ongoing professional development and career growth.

Receive a competitive remuneration package aligned with your experience.

📌 Retail Property Manager (City of Gold Coast)
🏢 Handler Property Group
📍 City of Gold Coast