Randstad is seeking a proactive Complaints Officer for a 6-month contract within the insurance sector in Melbourne. You will review, investigate, and resolve complex financial service disputes with a focus on general insurance products.
The role requires solid analytical and communication skills, experience in complaint handling or ADR, and proficiency with Office 365, Dynamics 365, and SharePoint. The position offers hybrid work with 6-8 weeks training in-office, then 3 days in-office/2 days