East Coast Car Rentals is one of Australia's largest independent car rental companies, with 14 busy locations nationwide and a reputation for delivering exceptional value and service.

Our motto, "There – Starts Here," reflects our commitment to helping customers begin their journey with a seamless, hassle-free experience. We pride ourselves on providing outstanding customer service, reliable transport solutions, and excellent value every step of the way.

About the Role

We are currently seeking a friendly, reliable, and customer-focused Courtesy Shuttle Driver to join our busy Brisbane team on a casual basis.

As one of the first people our customers will meet, you'll play an important role in creating a positive first impression of East Coast Car Rentals. You'll transport customers safely and efficiently between the airport terminal and our branch while delivering exceptional customer service.

Key Responsibilities

Welcome customers with a friendly and professional attitude

Transfer customers safely between the airport terminal and our branch

Assist passengers with boarding and exiting the shuttle vehicle

Load and unload customer luggage as required

Maintain communication with our shuttle dispatch team to optimise route efficiency

Ensure the safety and comfort of passengers at all times

Follow all road rules, company policies, and safety procedures

Work collaboratively as part of a supportive and diverse team





Help maintain the cleanliness and presentation of the shuttle vehicle

About You

To be successful in this role, you will have:

Exceptional customer service and communication skills

A professional and well-presented appearance

Strong attention to detail and safety awareness

A positive attitude and genuine team spirit

The flexibility to work across a rotating roster, including weekends and public holidays when required

The ability to perform physical tasks, including lifting and handling luggage

Previous experience in customer service, transport, hospitality, tourism, or a similar customer-facing role will be highly regarded but is not essential.

Why Join East Coast Car Rentals?

At East Coast Car Rentals, our people are at the heart of everything we do. We are committed to creating an environment where employees feel supported, valued, and empowered to succeed.

Our values of Honesty, Respect, Transparency, Customer Focus, Innovation, and People guide the way we work and contribute to our positive workplace culture.

What's on Offer?

Competitive hourly rate

Casual role with consistent shifts available

Employee Assistance Program (EAP)

Reward and recognition initiatives

Ongoing training and development opportunities

Supportive, fun, and friendly team environment

Opportunity to be part of a growing national business

📌 Courtesy Shuttle Driver | Brisbane
🏢 East Coast Car Rentals
📍 Brisbane