NDIS Customer Engagement Specialist (Melbourne)

NDIS Customer Engagement Specialist (Melbourne)

21 Oct
|
nib Thrive
|
Melbourne

21 Oct

nib Thrive

Melbourne

nib Thrive is seeking a Customer Engagement Consultant to provide personalised, empathetic support to NDIS participants and their representatives across phone, email and digital channels. You’ll guide onboarding, funding rules and plan utilisation, delivering transparent, proactive assistance in line with NDIS pricing and regulations.

The role focuses on resolving complex enquiries with ownership and building strong relationships with participants, providers and internal teams.

📌 NDIS Customer Engagement Specialist (Melbourne)
🏢 nib Thrive
📍 Melbourne

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