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Remote Travel Consultant – Entry-Level Chance

As a Remote Travel Consultant, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.

Key Responsibilities

- Assist clients with questions and travel updates.
- Provide destination insights and requirements.
- Confirm itineraries and travel details.
- Offer proactive communication and support.

Posted 2 days ago

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Job Description

About Us

IAG Defence & National Security (DNS) is part of IAG, a specialist advisory firm supporting complex infrastructure, Defence and national security programs across Australia. Our DNS team works closely with Commonwealth agencies and industry partners to deliver specialist expertise into nationally significant programs. Our success depends on our ability to identify, engage and mobilise highly specialised talent quickly and effectively.



IAG is recognised as a Veteran Friendly Employer under the Veteran Employment Program.

The Role

We are seeking an experienced Learning Management System (LMS) Consultant / Solution Lead to support the delivery of a modern enterprise learning platform. This opportunity will suit professionals with experience delivering LMS platforms, HR system integrations and digital learning solutions. You will work closely with stakeholders to provide a scalable, user-friendly platform that supports learning, reporting, performance management and workforce development across a complex organisational environment.

Key Responsibilities

- Lead the implementation and configuration of a Learning Management System solution.
- Deliver integrations between the LMS and enterprise systems, including HR and reporting platforms.
- Support learner management, learning program administration, reporting and record management capabilities.
- Configure multi-tenant environments and support data sharing across multiple stakeholder groups.
- Implement AI-enabled functionality and user-focused learning experiences.
- Provide advice on system optimisation, user adoption and ongoing platform enhancements.
- Manage stakeholder engagements and gather business requirements.
- Develop implementation plans,



solution documentation and delivery reporting.
- Support testing, deployment and transition activities.
- Provide technical guidance and training to key stakeholders and administrators.

About You

- Demonstrated experience implementing or supporting enterprise Learning Management Systems.
- Robust experience integrating LMS platforms with HR, reporting or workforce management systems.
- Experience delivering cloud-based, scalable and user-friendly digital learning solutions.
- Knowledge of learner record management, reporting, analytics and performance management processes.
- Experience working with multi-tenant solutions, data sharing environments and complex stakeholder groups.
- Strong stakeholder engagement, business analysis and requirements gathering skills.

Additional Information

- Commencement: October 2026.
- Remote working arrangement.
- Current AGSVA Baseline required

What We Offer

With offices in Perth, Brisbane, Melbourne, Sydney and Canberra, we’re a tight-knit team working across some of Australia’s most critical Defence and national security programs. We value expertise, collaboration and flexibility, providing our people with opportunities to contribute to meaningful and technically challenging projects.

We can offer great work, great people, great culture, great conditions, and an all-round great time whilst you continue building a rewarding career in the technology and digital transformation sector. As part of IAG, you’ll be joining a team of more than 250 professionals.

FranklinWH is a rapidly expanding company determined t

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