Our client has a reputation that is built on a commitment to real food, real quality, real value, and real service, that's backed by an experienced team, solid partnerships with local growers, and a rich family tradition that has grown to become one of Melbourne's most well-known retail and wholesale food businesses, their customers receive the highest quality fruit and vegetables, as well as a variety of grocery and specialised items. They are now looking for an experienced Store Manager for their store located in the Stonnington region of Melbourne.
Job Description
Responsible for managing a team of shop assistants, achieving financial budgets, as well as maintaining the high-quality presentation and control-specifically but not limited to deli lines.
Main Tasks - Core objectives include
- Leading, coaching and developing your team.
- Managing team members to ensure team objectives and sales goals are being carried out
- Display extensive working knowledge of industry standards and practices.
- Rostering staff and cost control, including wages Receiving all orders from the loading area and monitoring stock, including wastage, shrinkage and quality control
- Professionally arrange and replenish stock on display ensuring stock is rotated and kept fresh,
- merchandising, as well as cutting and wrapping fresh produce Packing-up store, which includes refrigerating stock and general cleaning.
- Maintaining excellent store presentation.
- Assisting with customer enquiries ensuring a high level of profesionalism is always observed.
- Assisting in all policy and procedures building monitoring and fine-tuning.
- Exceptional customer service focus excellent attention to detail
- Sound product knowledge
- Adaptability in approach to the role
- Reliable, punctual and honest
- Strong leadership and delegation skills. Committed to waste reduction in all area’s of business
- commitment to work health and safety standard
- Initiative, Accuracy & Professional presentation
- Be able to work in a fast-paced workplace under pressure
Experience
- Industry experience with minimum 1-year experience in a similar management role.
- Experience in managing similar stores.
- Fruit and vegetable experience may be an advantage
Skills and Competencies
- committed to providing exceptional customer service across all channels including written, phone and face to face.
- Communication: The ability to communicate clearly and concisely, varying communication style depending upon the audience.
- Attention to detail: show excellent attention to detail and written skills when communicating with others, both internally and externally.
- Teamwork: willingness to assist and support others as required.
- Time management/organisation: accomplish objectives effectively within time frame given and to a high standard.
- Financially diligent; balances finance and service commitments,
- make decisions based on business and customer needs,
- committed to cost and waste reduction in all facets of business without neglecting customer needs.
Personal Attributes
- A positive approach to change (essential)
- Willingness to learn (essential)
- interest in area of sale (essential)
Role Details
role is Monday-Friday with 1 weekend day required as needed annual salary of $90,000-$100,000pa depending upon experience.
📌 Store Manager (Melbourne)
🏢 Lhr
📍 Melbourne