Inner West Council invites applications for the role of Service Enablement Lead. You will empower Customer Experience teams with workforce planning, scheduling, training, quality assurance, and service improvements to deliver outstanding service daily.
Working with leaders and frontline staff, you will build a versatile workforce, optimise multi-channel resources, and continually enhance customer experiences. Demonstrated collaboration and data-driven decision making are essential.
📌 Service Enablement Lead (Sydney)
🏢 Council Jobs
📍 Sydney
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