Job Category: Community Services and Development

This is an Aboriginal designatedposition, classified under Section 12 Special Measures of the Equal Opportunity Act (2010).

This employment opportunity is only available to Aboriginal peoples.

Windermere is a community services organisation working for those with varied and complex needs,and wetruly believethateveryone is someone in our community.

Join us at Windermere, where we make the effort to understand every individual employee, what matters to them andrecognisethe value that each person contributes. Empowering them to grow and work in ways that bring out their whole and best self.

We celebrate our diverse range of perspectives, people andideasand there has never been a better time to join

Job Description

About the Team
Our dedicatedVictims Assistance Program (VAP)assistsindividuals with their managementof the impact of crime. Through the provision ofconsumer-focusedcase management services,we promote recovery andminimisesecondaryvictimisationsometimes experienced in the criminal justice systems. We are experts in thisspaceand we currently support 3,000 consumers each year across many regions throughout Victoria.

About the Opportunity
Full-Time Fixed Term Contract to 30 June 2028, hybrid working from office and home with Tuesday being the team collaboration office day, you are more than welcome to attend the officeas often as you like.

The Aboriginal Engagement Worker (AEW):

• Supports Aboriginal victims of crime to access information, provides culturally safe andlocalised social services and supports

• Assists to increase confidence of Aboriginal victims of crime about their rights and entitlements and access to a range of available services and supports.





• Provides secondary consultation to other Victim Assistance Program staff supporting Aboriginal victims of crime who have chosen to access mainstream services

• Supported by the VAP agency, works together with local Aboriginal CommunityControlledOrganisations(ACCOs) to build trust and engagement with local communities to address systemic barriers for Aboriginal victims’ participation in the criminal justice system.

Trauma has been endured by Aboriginal people for generations,as a result ofcolonisationand the dispossession of land and culture and is deeply rooted in communities. Aboriginal Engagement Workers (AEWs) help to mitigate the impacts of crime on Aboriginal victims and aid their recovery by providing practicalassistanceand access to therapeutic support. AEWs also provide victims with information and support to engage with the criminal justice system.

AEWs will be co-located with ACCOs for a minimum of one day per week.In some circumstances (e.g.on advice of the AEW or relevant ACCO), the AEW may also be co-located at other communityorganisationsacross the region. As a VAP employee, AEWs will be supported by a Team Leader and will work with management to develop and continuously improve the VAP.

Why work for Windermere?




We are an organisation with a big heart; we care about our people and strive for continuous improvement; we are committed to a culture of individualised flexibility and support.

Staff Perks and Entitlements
This is where we stand out from the crowd and Windermere offers a wide range of unique benefits such as:
• Flexible Ways of Working – a combination of office, home and outreach
• Above Award Personal Leave and 17.5% annual leave loading
• Gifted days off (between Christmas and Recent Year)
• Annual Wellbeing Leave Day - no reason needed, it's just for you
• Aboriginal and Torres Strait Islander Cultural and Ceremonial Leave
• Public Holiday Substitution - e.g. work on Australia Day or Positive Friday and take leave on another day.
• Employee Referral Program - $500 per referral
• Versatile Leave Scheme (50/52, 51/52) - Purchase 1-2 weeks additional leave
• Structured performance and 1-on-1 development check-ins
• Secondment and growth opportunities opportunities
• Staff discount program for everyday items e.g. groceries, movie tickets, health insurance and more
• Reward & Recognition Program - become a Windermere All Star
• End of Year Awards Celebration - different theme each year
• Opportunities for professional development
• Study Leave provisions
• Rostered Days Off or 9 Day Fortnight (subject to approval)
• 6 Weeks Paid Parental Leave, in addition to Government Funded Parental Leave Pay (PLP)
• High quality IT and access to fleet cars

If this sounds like the role for you, refer to Key Selection Criteria below.

Desired Skills and Experience

Key Selection Criteria

Applicants for this position must be of Aboriginal descent through parentage, identify as an Aboriginal an

📌 Hybrid Aboriginal Engagement Specialist (Melbourne)
🏢 Windermere Child & Family Services
📍 Melbourne