Jira & Confluence Administrator (Melbourne)

Jira & Confluence Administrator (Melbourne)

21 Oct
|
Xpt Software Australia
|
Melbourne

21 Oct

Xpt Software Australia

Melbourne

XPT Software Australia Pty Ltd | Contract

Jira & Confluence Administrator

Melbourne, Australia | Posted on 10/19/2026

- XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company

- XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.

- We have 120+technocrats in Australia working at our clientlocations.

- XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.

- We have served100+ clients globally, fulfilling their onsite-offshoreneeds.

Job Description

Must Have Skills: Required Skills

Jira & Confluence Administrator: Responsible for administration, configuration, access management, applicationsupport, monitoring, troubleshooting, governance, and maintenance of Jira andConfluence platforms. The resource should have hands-on experience with Jiraworkflows, schemes, custom fields, permissions, Confluence spaces,marketplace apps, integrations, automation, and user management. Formigration programs, the resource should also support Data Center-to-Cloudreadiness assessment, configuration cleanup, test migrations, validation,production cutover, and post-migration hypercare. Experience on Tempotimesheet plugin would be added advantage .

Nice to Have Skills: Self-starter/ Independent Delivery

Executive Communication

Key Responsibilities

- Administerand maintain Jira and Confluence Data Center and/or Cloud environments.

- Experienceon Tempo timesheet plugin would be added advantage.

- ConfigureJira projects, issue types, workflows, screens, fields, schemes,permissions, notifications, and project roles.

- ManageConfluence spaces, templates, permissions, user access, and contentgovernance.

- Performuser, group, role,



and access administration in accordance withorganizational security requirements.

- SupportJira and Confluence configuration changes based on business and projectrequirements.

- Manageand troubleshoot integrations, marketplace apps/plugins, automationrules, and platform dependencies.

- Monitorapplication health, performance, storage, licensing, and systemutilization.

- Performroutine administration activities including application upgrades,maintenance, housekeeping, and configuration reviews.

- Investigateand resolve platform incidents, service requests, access issues, andconfiguration-related problems.

- Supportbackup, restore, disaster recovery, and business continuity activities.

- Maintainplatform documentation, configuration records, operational procedures,and administrative standards.

- Applyplatform governance and configuration standards to minimize unnecessarycustomization and technical debt.

- Coordinatewith Atlassian, marketplace vendors, infrastructure, security, IAM, andother technical teams for issue resolution.

- SupportJira and Confluence Data Center to Cloud migration activitiesincluding configuration assessment, cleanup, migration preparation, validation,and post-migration support.

- Assistwith migration rehearsals, production cutover, hypercare, andreconciliation of migrated configurations and content.

- Identifyobsolete projects, spaces, users, configurations, custom fields,workflows, and apps as part of platform cleanup activities.

- Supporttesting and validation of workflows, permissions, integrations, apps,and migrated data.

- Providetechnical support and guidance to Jira/Confluence project administratorsand business users.

- Experienceon Tempo timesheet plugin would be added advantage .

📌 Jira & Confluence Administrator (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne

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