About The Role Excellent opportunity for a customer service superstar to join our small supportive team as a Medical Receptionist in our fast-paced clinic located at Vermont in a full-time (Mon-Fri)capacity.

The role will also require rotation through our Vermont Private Hospital site and other nearby clinics.

As a medical receptionist you will be responsible for

Managing all phone enquiries in a timely, qualified and confidential manner

Front of house reception / greeting patients upon arrival

Schedule appointments for patients and referrers

Issue patient invoices/receipts and process Medicare rebates as required

Enter and update patient registration details

Ensure the reception and waiting area is clean and presentable at all times

This is an outstanding opportunity for those who are eager to learn, driven, resilient and empathetic, whilst also possessing a strong customer service background.

About You

Customer Focus: Experience in a customer-facing role is a plus

Willingness to Learn: Ready to dive into medical imaging terminology.

Tech Savvy: Advanced computer and keyboard skills are a must.

Service Excellence: Deliver exceptional customer service every time.

People Skills: Show care, compassion, and empathy to our patients.

Problem-Solving: Optimise appointment slots with your analytical skills.

Time Management: Stay organized and meet team KPI’s.





Positive Attitude: A “can-do” attitude that builds rapport with patients, staff, and professionals easily.

We Can Offer

Career pathways through training, mentorship, and advancement opportunities

Exclusive access to MRI and Sonography traineeships

A supportive, team-focused culture where your voice is valued

Work-life balance with predictable hours and no shift work required

Staff Recognition & Awards – We celebrate your success

Corporate Perks & Discounts + Health and wellness benefits

Fitness Passport Access – 1,000+ gyms nationwide

Discounted Private Health Insurance

Novated leasing and salary sacrifice

Paid Parental Leave – Because family comes first

Flexible and supportive working arrangements

Why Join Us Capital Radiology is part of IDX - you’ll enjoy the support, stability, and opportunities that come with being part of one of Australia and New Zealand’s largest radiology providers, while working in a welcoming, community-focused local clinic.

As part of Victoria’s largest radiology network, with over 60 clinics, we combine the knowledge and expertise of more than 1,000 Victorian staff working across our Lake Imaging, Capital Radiology, Imaging @ Olympic Park, Direct Radiology, and Future Medical Imaging Group brands.

📌 Medical Receptionist (Melbourne)
🏢 IDX
📍 Melbourne