Customer Service (Parramatta)

Customer Service (Parramatta)

21 Oct
|
Chandler Macleod Group
|
Parramatta

21 Oct

Chandler Macleod Group

Parramatta

Join a Global Logistics Leader in an ongoing temp role We’re looking for a motivated, customer-focused professional to join the depot team of a leading international logistics company.

Working at the heart of the operation, you’ll help ensure deliveries stay on track and customers receive the service they expect. You’ll be responsible for managing missed and delayed deliveries, coordinating rescheduled consignments, and liaising directly with customers to resolve delivery issues.

In this role, you’ll:

Coordinate and reschedule missed or delayed deliveries

Liaise with customers to arrange suitable delivery times

Investigate delivery issues and find practical solutions

Work closely with drivers, depot teams and internal departments

Update delivery information and maintain accurate records

Handle customer enquiries professionally and efficiently





Help keep the depot operation running smoothly and on schedule

What we’re looking for:

Excellent communication and customer service skills

Strong organisation and attention to detail

The ability to stay calm and solution-focused under pressure

Confidence dealing with customers and internal teams

Good computer and administrative skills

Previous experience in logistics, transport, warehousing or customer service is advantageous

Why join us? This is an opportunity to work within a quick-paced, international logistics environment where every day brings new challenges. You’ll play an important role in connecting customers, drivers and depot operations — making sure problems are resolved and deliveries get where they need to go.

📌 Customer Service (Parramatta)
🏢 Chandler Macleod Group
📍 Parramatta

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