Salary/Award: Competitive salary package based on experience
Ormeau Veterinary Hospital is a thriving small animal clinic located between Brisbane and the Gold Coast, providing high-quality veterinary care to pets and the families who love them. As part of Apiam Animal Health, we're backed by one of Australia's leading veterinary networks while maintaining the welcoming culture and personalised care of a local practice.
THE OPPORTUNITY We're looking for a friendly and organised Casual Receptionist to join our team.
This is an ideal opportunity for someone looking to build their career in administration, customer service or the veterinary industry.
You don't need veterinary experience to succeed in this role. We're looking for someone with great people skills, a positive attitude and a willingness to learn.
If you've worked in retail, hospitality, administration, healthcare, childcare or another customer-facing role, we'd love to hear from you.
WHAT YOU WILL DO
Welcome clients and patients to the clinic
Manage appointments and scheduling
Answer phones and respond to enquiries
Process payments and maintain accurate records
Support veterinarians and nurses with administrative tasks
Maintain a professional and welcoming reception area
Assist with general clinic operations as required
WHAT YOU WILL BRING
Previous reception, administration or customer service experience
Strong communication and interpersonal skills
Excellent organisational and time management abilities
Confidence using computers and practice management systems
A positive, professional and team-focused attitude
Ability to remain calm and organised in a fast-paced environment
Availability across weekdays is essential.
Additional flexibility to assist with leave coverage and peak periods will be highly regarded
BONUS POINTS
Veterinary experience is highly regarded but not essential.
WHY YOU WILL LOVE THIS ROLE
Be part of a supportive and team-oriented team
Build meaningful relationships with clients and their pets
Enjoy variety and no two days being the same
Develop your skills within the veterinary industry
Make a genuine difference in your local community
WHAT YOU'LL ALSO GET
Competitive salary package
Ongoing training and development opportunities
Access to Apiam employee benefits
Career pathways across a national veterinary network