We are seeking enthusiastic and service-focused Food & Beverage Attendants to join our team at Sheraton Melbourne Hotel. This role is ideal for individuals passionate about hospitality and delivering exceptional guest experiences across our dining and beverage outlets.
Key responsibilities
Provide friendly, professional, and efficient service to guests in restaurants, bars, banquets, and in-room dining
Assist with opening and closing duties, including setting up supplies, cleaning work areas, and ensuring readiness for service
Maintain cleanliness and hygiene throughout service hours, following "clean-as-you-go" practices
Monitor dining areas for guest comfort, safety, and overall experience
Respond promptly and positively to guest requests and inquiries
Work collaboratively with colleagues to ensure smooth operations and timely service
Support other departments when required to deliver exceptional guest experiences
Participate in training sessions to enhance skills and knowledge
Greet and acknowledge guests warmly, using their name when possible
Anticipate guest needs and provide assistance
About you
Responsible Service of Alcohol (RSA)
certification required before commencement
Minimum 1-2 years of Food & Beverage experience required
Previous experience in Food & Beverage service within hotels, restaurants, or events preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and as part of a team
Flexibility to work various shifts, including weekends and public holidays
Hospitality qualification desirable but not essential
Australian work authorisation is required for this position (no sponsorship available)
Ability to perform physical tasks such as standing, walking, lifting, bending, and reaching during shifts
About us Marriott International is a outstanding place to work for more than 85 years. Our people-first culture has consistently earned us awards and recognition around the globe. Giving associates opportunities to grow and succeed is part of the company's DNA. We are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.