We're reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.

We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.

We are Vicinity.

The Retail Property Operations Analyst enables better operational and business management decisions across Property Management and Operations Enablement by transforming business data into clear, actionable insights. As the Business Power User and subject matter expert for BI platform and Databricks Genie, the role provides a single point of contact for data analysis, reporting and analytics demand, works with business leaders to define and deliver self-service and managed reporting solutions, and builds capability in the effective use of data across the business.

The role also connects reporting needs with data quality and system configuration design, partnering with Operations Enablement’s Data Quality Manager and Software Power Users to improve data rules, system configuration and the capture of decision-useful information within operational processes.

Please note this is a 12 month contract role until the end of October 2027.

Key Accountabilities Act as the Property Management and Operations Enablement subject matter expert and Business Power User for BI platform and Databricks Genie.

Build practical knowledge of available data, reporting functionality and self-service analytics so the platform can be applied to priority business questions.

Provide guidance, training and ongoing support to business users,



helping leaders and teams access, interpret and use trusted information effectively.

Promote consistent, responsible and value-focused use of self-service reporting across the business line.

Reporting & Analytics Demand Management Act as the single point of contact for Property Management and Operations Enablement reporting and analytics demand.

Engage business line leaders to capture the decision, audience, measures, frequency and required level of detail behind each reporting request.

Triage and prioritise demand, distinguish reusable enterprise needs from one-off analysis, and coordinate delivery with relevant data, technology and business teams.

Maintain visibility of the reporting pipeline, dependencies, ownership and delivery status.

Operational Reporting, Analysis & Insights Design and deliver operational and business management reports using data available through Databricks Genie and other approved sources.

Translate multi-source data into clear insights, trends, benchmarks, risks and opportunities for centre, regional, national and leadership audiences.

Develop reporting and analysis that supports portfolio performance, operational efficiency, planning, forecasting, supplier and contract management, risk management and continuous improvement.

Prepare concise,



decision-ready presentations and recommendations that connect analysis with practical operational action.

Retain and broaden analysis across core operational management categories, including cleaning, security, waste, safety, risk and other Property Management services.

Data Quality & Business Data Rules Work closely with the Data Quality Manager (DQM) to provide business feedback on the quality, completeness, consistency and accuracy of operational data.

Where recurring data quality issues are identified, help clarify business impacts and support root-cause investigation and remediation priorities (led by the DQM)

Work closely with the Operations Enablement Data Stewards for Operational data sets and contribute operational context to the definition and refinement of business data rules, definitions, quality thresholds and validation requirements.

Confirm that reports and insights clearly identify material data limitations and use agreed business definitions.

Systems, Process & Data Capture Improvement Collaborate with Software Power Users and process owners (category COEs) to refine system configuration, operating rules and workflows so important business data is captured accurately and consistently at source.

Support the DQM to translate reporting and insight gaps into explicit business requirements for fields, reference data, process controls, integrations and system enhancements.

Support the implementation and adoption of improved digital processes, reports and dashboards, including user guidance and feedback loops.

Identify opportunities to simplify reporting, reduce manual handling and establish scalable, repeatable data solutions.

Business Partnership & Continuous Improvement Partner with PML

📌 Retail Property Operations Analyst (Melbourne)
🏢 Vicinity Centres
📍 Melbourne