Specialist Accommodation & Disability Coordinator BGIS, Community Housing and Property Services – Melbourne VIC

Specialist Accommodation & Disability Coordinator – South-East Melbourne Location:

South-East Metropolitan Melbourne, VIC Company:

BGIS, Community Housing and Property Services Employment Type:

Permanent Full-Time, Hybrid, Core Business Hours

We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.

About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services.

With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.

Purpose of the Role BGIS is seeking a

Specialist Accommodation & Disability Coordinator

to coordinate specialist accommodation requests, accessibility modifications and disability-related property improvements across a community-focused residential portfolio.

Reporting to the Specialist Accommodation & Disability Manager, you will work closely with residents, carers, occupational therapists, support providers, subcontractors and operational teams to keep works on track and stakeholders informed.

The ideal candidate will be caring, organised and team-oriented, with strong communication skills and a genuine interest in helping people feel comfortable in their homes.

Key Responsibilities

Coordinate specialist accommodation requests and accessibility modifications





Review and allocate job orders to approved subcontractors and supervisors

Maintain work schedules to support timely delivery

Liaise with residents, carers, occupational therapists and support providers

Keep stakeholders updated on property access, schedule changes, variations and approvals

Maintain accurate records, documentation and correspondence

Support inspections, assessments and site visits

Track requests and works to meet contractual and customer service requirements

Support operational teams with workload coordination

Contribute ideas that improve accessibility outcomes and customer experience

Education, Experience & Skills

Experience in coordination, customer service, administration or stakeholder engagement

Experience managing multiple stakeholders and competing priorities

Experience maintaining records, reports and documentation

Strong written and verbal communication skills

Strong organisation and time management skills

Attention to detail and a caring, customer-focused approach

Proficiency in Microsoft Office

Qualification in Community Services, Disability Services, Property Services, Business Administration or a related discipline, or equivalent experience

Current Australian Driver's Licence

Full working rights in Australia

Qualification in Accessibility, Disability Studies,



Community Development or Housing Services

Knowledge of disability accommodation principles and accessibility requirements

Understanding of Universal Design principles and accessibility standards

Experience in residential construction, housing, facilities management or community services

Workplace Arrangements This is a permanent full-time position based in South-East Metropolitan Melbourne during core business hours.

A hybrid working arrangement is available, with some attendance at the regional office and residential properties to support residents and project delivery.

Why Join BGIS? Join a newly established team delivering accessible housing solutions that make a real difference to residents and their families.

Key Benefits Include:

Hybrid working arrangement

Meaningful work supporting accessible and fit for purpose homes

Career development opportunities within a global organisation

A supportive and inclusive team environment

Spot recognition vouchers and a $2,000 employee referral bonus

Access to Flare discounts across retailers, energy providers, utilities and more

Fitness Passport access for you and your family

Employee Assistance Program and wellbeing initiatives

Two paid volunteer days each year

Career opportunities through secondments and internal mobility

Endorsed by WORK180 as an employer of choice for women

Recognised as a Top 101 Workplace for Women in 2026 by WORK180

As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldw

📌 Specialist Accommodation (Melbourne)
🏢 BGIS, Community Housing and Property Services
📍 Melbourne