Scheduling Coordinator – Full Time Location: Australia – Remote, NW Contract: Full time About the role
Country Home Services is a not-for-profit that has delivered innovative, accessible home care for over 35 years. What you’ll do
Schedule Home Care Workers according to client preference and worker availability Coordinate replacement workers for planned and unplanned leave Update Care Worker availability and monitor unallocated shifts to ensure coverage as quickly as possible Analyse worker availability against client requirements to make the most efficient use of resources Monitor, manage and action notifications from Care Partners and Home Care Workers Provide excellent customer service on our dedicated Scheduling Phone Line What you’ll need
Availability to work shifts across the full 7:00am–6:00pm span, 5 days a week, including occasional weekend shifts Ability to work on site at our Nuriootpa office Certificate III in Individual Support (or relevant qualification)
or be willing to obtain Valid police check with aged care stated as the purpose or NDIS worker check (or a willingness to obtain) Previous experience scheduling and allocating Home Care Workers Experience with rostering software Ability to manage competing priorities and multi-task in a fast-paced workplace Excellent written, verbal and listening communication, and solid interpersonal skills Demonstrated ability to manage your time and workload independently while collaborating in a team An empathetic approach to working with our clients and team members Visual Care knowledge Experience in the aged care sector What we offer
Not-for-profit salary packaging – up to $18,550 per annum Employee Assistance Program (EAP) The chance to make a meaningful impact in your community We welcome applicants from all backgrounds, including those with diverse racial, religious, gender identity, sexual orientation, disability and age identities.