Our client is undertaking a significant enterprise-wide transformation program aimed at modernising complex business processes, improving operational efficiency, and delivering a future-ready service environment. As part of this initiative, they are seeking an experienced

Process Analyst

to play a key role in documenting, analysing, and redesigning end-to-end business processes across multiple stakeholder groups.

About the Role As the Process Analyst, you will lead process discovery activities, analyse current-state operations, identify improvement opportunities, and develop future-state process designs that align business objectives, governance, people, data, and technology outcomes. Working within a multidisciplinary delivery team, you will engage with business and technical stakeholders to drive process improvement and support program delivery.

Key Responsibilities

Lead end-to-end process discovery workshops and stakeholder engagements

Document current-state processes, roles, systems, controls and information flows

Develop future-state process models using BPMN 2.0 and recognised process modelling standards

Identify process inefficiencies, risks, bottlenecks and automation opportunities

Facilitate workshops and validation sessions to gain stakeholder alignment

Contribute to process governance frameworks, ownership models and performance measures

Support business transformation initiatives through process design and implementation activities

Produce high-quality process documentation, analysis and recommendations for senior stakeholders

Work closely with Business Analysts, Solution Architects,



Change Leads and SMEs across the program.

About You To be successful in this role you will bring:

Minimum 5 years' experience as a Process Analyst in large and complex organisations

Strong experience modelling current and future-state business processes using BPMN 2.0

Proven ability to identify business process improvements and deliver practical recommendations

Experience working across business, operational and technology stakeholders

Strong facilitation, workshop and stakeholder engagement skills

Knowledge of Business Process Management (BPM) principles and process governance frameworks

Excellent written, visual and verbal communication skills

The ability to work autonomously while contributing to broader program outcomes.

Highly Regarded

Experience working within large enterprise, government, education or service-delivery environments

Exposure to enterprise-wide transformation programs, operating model changes or major technology initiatives

Experience establishing process governance, ownership frameworks and performance metrics.

What's on Offer?

Contract through to

September 2027

Attractive rate of

up to $118 per hour inclusive of superannuation

Brisbane CBD Fringe location + WFH

Opportunity to contribute to a major transformation program

Collaborative and high-performing project setting

Potential extension opportunities beyond the initial contract term

If you're an experienced Process Analyst with strong BPMN modelling skills and a passion for business transformation, we'd love to hear from you.

📌 Process Analyst (Brisbane)
🏢 Whizdom
📍 Brisbane