Location: Chadstone

Address: 1341 Dandenong Road Chadstone, Victoria 3148 Australia

Job Title: Brand Ambassador, Experience

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview: Job Purpose: We are seeking experienced luxury lifestyle retailers to join the Canada Goose team in Chatswood Chaseon a Full Time permanent basis.

The Brand Ambassador, Experience role is accountable for creating and providing an outstanding guest experience that exemplifies the authenticity of Canada Goose. Assist in the execution of the plans and strategies developed by the Store management team. Execute store functions relating to operational efficiency that impact the overall quality of the guest experience. Ensure excellence in all areas and maintain Canada Goose’s expectations of quality and authenticity.

What You’ll Do Store Financial Performance:

Contribute to the store’s overall target by achieving productivity standards





Achieve or exceed personal sales targets that may vary depending on seasonality

Engagement:

Contribute to a positive store environment through effective communication, teamwork, and partnership with brand ambassadors and the store management team

Attend and participate in all store meetings, events, and product knowledge sessions

Demonstrate values and behaviours consistent with Canada Goose’s culture

Operational Excellence:

Compliant with store operating procedures to minimize store shrink

Handle all Point of Sale (POS) transactions in compliance with company standards

Ensure overall accuracy in inventory and proper organisation and care of Canada Goose’s products

Support in the upkeep of overall physical store maintenance and standards

Responsible for maintenance of the Visual Merchandising directives

Other responsibilities may be added to meet the needs of the business

Customer Experience:

Ensure an outstanding guest experience through operational efficiency (such as: stock room management, cash wrap experience and sales floor best practices)

Drive our CXE Score

Let’s Talk About You

Previous retail experience in a customer focused environment is preferred

Demonstrates Canada Goose’s values of passion, relentlessness, entrepreneurship, and authenticity

Proven record of successful sales performance





Experience working with affluent and luxury brands is an asset

High-volume traffic experience is an asset

Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)

Strong organizational skills and keen attention to detail

Ability to work efficiently in a fast-paced and team-oriented environment

Good understanding of inventory management and point of sale systems

Excellent communication and interpersonal skills

Self motivated, able to work independently and know when to seek guidance

Basic skills in Microsoft Office, specifically, Word and Excel

Good command of English

Fluent in Mandarin will be an advantage

What’s in it For You?

A company built on Canadian roots and heritage

Your work is recognized with a comprehensive and competitive Total Rewards Program

Opportunities for career growth through numerous internal and external programs

Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards

Be a part of CG Gives . Donation matching and paid volunteer time to help the organizations you care about

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

Inspiring leaders and colleagues who will lift you up and help you grow

At Canada Goose, we believe that belonging goes beyond mere inclusion. It’s about being part of a community that values, supports, and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individual’s experience is unique, and every voice is significant. We a

📌 Brand Ambassador, Experience (Melbourne)
🏢 Canada Goose
📍 Melbourne