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As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their protected return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

Support travelers with booking updates, modifications, cancellations, and special requests.

Provide accurate,



up‑to‑date insights on destinations, travel documents, and agency procedures.

Follow up to confirm trip details and gather feedback post‑travel.

Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

Fully remote flexibility

— work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks

and access to industry‑only discounts.

Professional development

through ongoing training, mentorship, and team support.

Community culture

where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.

Experience in customer service—ideally in travel, tourism, or hospitality.

High attention to detail with strong organizational and follow‑through habits.

Tech‑savvy and quick to adapt to new systems and booking tools.

A genuine love for travel and helping others design unforgettable journeys.

Description: As a

Holiday Consultant , you’ll help families, couples, and groups plan memorable holidays year‑round. You’ll provide personalized recommendations, coordinate bookings, and ensure every trip is seamless and stress‑free from start to finish.

Responsibilities

📌 Service Desk Analyst (Brisbane)
🏢 CENTORRINO TECHNOLOGIES
📍 Brisbane