Millennium is a leading provider of integrated services across cleaning, security, and facilities management. We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors. We are currently seeking professional and reliable

Control Room Operator

to join our team at

Chatswood, NSW . This is an excellent opportunity to work with a reputable organization that values professionalism, safety, and service excellence. Position Overview

As a

Control Room Operator , you will play a critical role in the coordination and monitoring of site operations. You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites. Positions available: Full-Time Potential earnings / Award Level 4 - $30.23 + Sign on Bonus ROSTER: Night Roster 1: Tuesday to Thursday 18:00-06:00 Roster 2: Tuesday, Wednesday, Saturday and Sunday: 18:00-06:00 Control Room Operator – FULL TIME Location: CHATSWOOD, NSW Industry: Shopping Centre / Retail Complex Key Responsibilities





Monitor CCTV systems and site activity to ensure safety and compliance Coordinate cleaning and security teams across multiple locations Respond to alarms, incidents, and service requests in real-time Maintain accurate logs and incident reports Communicate with site supervisors, clients, and emergency services as needed Ensure adherence to operational procedures and safety protocols Support rostering, shift coverage, and workforce coordination Qualifications & Requirements

Previous experience in a control room preferably in a retail environment Strong communication and multitasking skills Familiarity with CCTV, alarms, radio, and dispatch systems Ability to remain calm under pressure and respond quickly to incidents and emergencies Basic computer literacy and report writing skills Availability for shift work, including nights, weekends, and public holidays Security license or relevant certifications may be required depending on site Why Join Millennium?

Be part of a dynamic and supportive team Opportunities for career progression and training Work with a company that values safety, performance, and people Competitive pay and flexible working arrangements

📌 Control Room Operator (Willoughby)
🏢 Millennium Hi-Tech Group
📍 Willoughby