Neilson Financial Services is seeking a Customer Care Agent to join our Australian team. You’ll be the voice for policyholders, handling inbound and outbound calls and a range of post-sales requests with accuracy and empathy. You’ll work in a rapid-paced contact centre, meet productivity and quality targets, and maintain compliant records while updating policy details and processing changes.
📌 Customer Care Agent – Life Insurance (Sydney)
🏢 Shangri-La Hotels
📍 Sydney
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