We are seeking an experienced

ServiceNow ITAM / Software Asset Management (SAM) Consultant

to support a large enterprise environment. The role will focus on

software asset governance, licence compliance, optimisation, renewals, reporting and lifecycle management

using ServiceNow ITAM/SAM.

Duties & Responsibilities

Manage software assets, entitlements, agreements and licence compliance within

ServiceNow ITAM/SAM .

Reconcile deployment, entitlement and usage data to maintain accurate

Effective License Positions (ELP) .

Support software vendor audits, compliance analysis and risk remediation.

Analyse licence utilisation and provide insights for software renewals and optimisation.

Identify opportunities for

licence reclamation, re-harvesting, rationalisation and cost reduction .

Maintain software publisher/product data, normalization and overall ITAM data quality.

Monitor ServiceNow SAM platform health, integrations and compliance reporting.

Develop

EOL/EOS reports

to support cyber security, technology risk and resilience teams.

Support SaaS and

AI software spend visibility and reporting .

Drive continuous improvement across SAM processes, automation and reporting.

Requirements





Strong experience in

Software Asset Management (SAM) / IT Asset Management (ITAM) .

Hands-on experience with

ServiceNow ITAM/SAM .

Strong understanding of software licensing, entitlements and compliance.

Experience with

ELP, licence reconciliation, renewals and optimisation .

Experience supporting software vendor audits.

Knowledge of software normalization and EOL/EOS lifecycle management.

Strong analytical, reporting and stakeholder management skills.

Experience working within large enterprise environments preferred.

Benefits

Competitive contract rates.

Chance to work within a large enterprise technology environment.

Exposure to enterprise-scale

ServiceNow ITAM and Software Asset Management

initiatives.

Work across software governance, compliance, optimisation and technology lifecycle management.

Melbourne or Sydney location.

Collaborative environment working across technology, procurement, cyber security and risk teams.

Eligibility

Full Australian working rights required.

Candidates must be based in

Melbourne or Sydney , or be able to work onsite as required.

📌 ServiceNow ITAM Consultant (Melbourne)
🏢 Tech Savvy Consulting (TSC)
📍 Melbourne