Conducts audits using client data to identify errors and recover revenue

Finds, supports, and documents audit and claims operation.

Produces claims

Updates claims management system

Bills claims to client

Reviews contracts, agreements, paperwork, and electronic documents

Inspects and evaluates client financial information

Provides vendors with claim back-up information

Packages claims for vendor and/or client

Conducts buyer, contract and document pulls as required

Provides support for audit team.

Actively contacts vendors as part of the claim production process

Independently produces written correspondences to vendor inquiries.

Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.

Produces number and dollar volume of claims goals as defined by team leader and/or management.

Adheres to the overall timing and deadline of an audit cycle.

Knowledge & Qualifications

2 to 3 years of experience in Accounts Payable, invoicing, P2P, accounting, Accounts Receivable

Extensive PC skills including knowledge of Microsoft Office and preferably database experience

FUNCTIONAL COMPETENCIES: Domain/Industry Knowledge & Focus

Understands the core concepts and tasks of recovery audit

Familiar with assigned customer base

Basic understanding of commercial recovery productivity

Little to no understanding of broader industry

Able to effectively review one project or vendor complexity level after training period

Data Analysis





Competent at using ERP for assigned tasks

Competent at designing and using straightforward query tools

Ability to analyse large data sets

Able to learn review tools used quickly with few, if any, technical barriers to reaching effective level of performance

Problem identification & Resolution

Finds solutions to underlying issues through structured analysis

Proactively analyses, identifies, and seeks relevant information from a wide variety of sources

Meets and strives to exceed claims goals

Consistently produces at or above average claim totals or claim counts for similarly rated employees on like projects or vendor complexity levels

Competent at standard tools and processes for audits and claims

Performs entry-level audit tasks with supervision

Identifies variances and/or errors in the procurement and payment processes

Able to learn while doing (i.e., produce claims while learning the process)

Produces accurate work

Seeks feedback on quality of work

Maintains paybacks and cancel % in line with expectations

Interfaces effectively with suppliers as needed to explore basic claim support and topics

Able to ask relevant and focused questions of trainers or more senior employees to deepen concept knowledge and skill set, either in person or in writing

Shows organization of information given and demonstrates ability to adapt work practices in response to instruction with limited training/instruction repetition needed

📌 Analyst (Willoughby)
🏢 PRGX Global
📍 Willoughby