About the role Are you passionate about HR technology, system optimisation, and delivering exceptional support to end users? Do you enjoy solving complex system issues, improving business processes, and working at the intersection of HR and technology? If so, we'd love to hear from you.

We're seeking an experienced

HR System Administrator

to join the Human Resources team at Mater in Newstead until December 2027. In this role, you'll play a critical part in supporting, maintaining, and enhancing Mater's Human Resource Information Systems (HRIS), ensuring they remain reliable, secure, and aligned with business and legislative requirements.

You’ll work closely with HR, Payroll, Finance, Digital Technology & Information teams, vendors, and end users to deliver system improvements, troubleshoot issues, manage system releases, and drive continuous improvement across our HR technology landscape.

Salary range: $54.57 to $59.38 per hour

plus superannuation

access to not-for-profit salary packaging up to $15,900

access to many staff benefits

What you’ll be doing As an HR System Administrator, you'll provide technical and functional support across Mater's HR systems while contributing to system improvements and business process optimisation.

Key responsibilities include:

Planning, testing, and implementing system releases, fixes, enhancements, and upgrades

Maintaining system configuration, security settings, user access, permissions, and core setup tables

Supporting HR systems to ensure ongoing alignment with business and legislative requirements

Identifying, analysing, troubleshooting, and resolving system issues and faults





Liaising with software vendors and internal stakeholders regarding performance, availability, system reliability, and support matters

Monitoring system interfaces, scheduled processes, integrations, and automated workflows

Developing and maintaining reports, dashboards, and ad hoc reporting solutions

Supporting end users through telephone, online, and face-to-face assistance

Assisting with user documentation, training materials, guides, and system communications

Supporting change management and incident management activities in line with ITIL principles

Contributing to system governance, security reviews, process documentation, and continuous improvement initiatives

About you You're a customer-focused systems professional who combines technical capability with strong stakeholder engagement skills. You enjoy finding practical solutions, simplifying processes, and helping users get the most from technology.

You’ll bring:

Tertiary qualifications in Information Technology, Human Resources, or a related discipline, or equivalent experience

Demonstrated experience administering HR Information Systems (HRIS)

Experience in HR, payroll, workforce management, rostering, or related systems environments

Strong troubleshooting, analytical, and problem-solving skills

Experience working with system configuration, security administration, and user access management





Knowledge of reporting tools and developing regular and ad hoc reports

Experience supporting software upgrades, releases, and enhancements

Understanding of change management and incident management frameworks (ITIL desirable)

Excellent communication and stakeholder management skills

A commitment to customer service and continuous improvement

Experience within a healthcare environment will be highly regarded

Why join us? Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we’re committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

Growth opportunities opportunities

across healthcare, corporate, research and leadership pathways

Professional development and learning

through Mater Education and internal development programs

Generous salary packaging

to help maximise your take-home pay

Health and wellbeing support,

including EAP, pastoral care and discounted private health insurance

Fitness Passport

access and a range of lifestyle, retail and travel discount

📌 HR System Administrator (Gold Coast)
🏢 Mater Health Services
📍 Gold Coast