3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from APT Travel Group ABOUT US: We are the leader in creating recent ways to experience every corner of the globe with an ever-growing range of cruising and touring styles. Join us and help create unforgettable experiences for our customers while being supported to develop and grow your career. With a flex work culture and great benefits, APT Travel Group will tick all your boxes.
THE ROLE Join our dynamic team of travel enthusiasts We're looking for passionate individuals or seasoned professionals who live and breathe travel. As a Product & Operations Coordinator, you'll be at the heart of our adventure, playing a key role in setting up and maintaining unforgettable tours. You'll collaborate closely with our Customer Service Centre and Sales Teams, helping to elevate their product expertise. This opportunity to join the South America, Africa & Middle East team is your ticket to a thrilling career in the travel industry
As a valued member of the Product & Operations Team, you’ll deliver genuine service to your key stakeholders, working closely with others, because we know we’re better together. You’ll bring a positive attitude, take ownership of your work, stay hands-on, and look for opportunities to grow and improve. Along the way, you’ll embrace change for tomorrow and celebrate the moments that make our team thrive.
Key responsibilities:
Tour package set up & management
Manage and update post-booking and Pre tour information documents
Management of cruise and hotel inventory
Cross checking supplier contracts
Product Inbox Management - Assisting Customer Service Centre and Sales with product enquiries, proofing of marketing collateral
Assist Product Manager with product launch and brochure process as required
Assist in reviewing and updating the Website trip and sell pages at time of launch and through out the year to ensure accuracy
Streamline/improve/develop processes to ensure consistency across all products and brands
ABOUT YOU To be successful in this role you will have:
High attention to detail
Strong communication and organisational skills
Proven experience in working to deadlines and being able to organise and prioritise work effectively
Analytical and problem-solving skills
Show initiative in assessing and implementing systems and processes to improve efficiency and teamwork
Demonstrate strong teamwork while maintaining the ability to work autonomously
Proficiency in Microsoft Office, particularly Excel
Minimum two years’ experience within the travel and tourism industry
Travel experience in these destinations along with knowledge of the ATG product will be looked upon favourably
WHAT WE OFFER
Experience our premium products through familiarisation trips
4 weeks of annual leave plus a bonus week
Opportunities for giving back through our One Tomorrow Foundation
Work From Anywhere Policy, work up to 20 days per year from anywhere
Learning Allowance, access funds to use towards your learning and development
Paid Parental Leave
Employee Assistant Program
Family and Friends travel discounts
Modern office with onsite parking
OUR VALUES Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.
Genuine service - We genuinely care about the experience we create for our guests, trade partners and internal stakeholders
Better together - We are better when we connect and collaborate, valuing all opinions
For tomorrow - We pursue opportunities to grow, embracing change and learning from our mistakes. We choose the long-term view over short-term benefits
Celebrate the moments - We like to have fun at work and share a positive attitude. We celebrate our successes, no matter how big or small. A win for one of us is a win for all
HOW TO APPLY: If this sounds like the role for you, please click APPLY now and send through your resume and a cover letter outlining your relevant experience.
APT Travel Group is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. We welcome applicants from all backgrounds and experiences and believe that a variety of perspectives makes our team stronger. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Product Management Industries Travel Arrangements Referrals increase your chances of interviewing at APT Travel Group by 2x Sign in to set job alerts for “Produc