Location:

Clayton, VIC |

Type:

Full-time, 100% On-site About Our Client

We have partnered with a leading Australian health fund to recruit an exceptional

Branch Manager

for their busy Clayton location. Known for their commitment to member-first service, our client offers a collaborative, high-performing environment focused on community, growth, and team development. The Opportunity

In this dynamic, 100% office-based leadership role, you will take full ownership of branch operations, drive local market growth, and lead a high-touch customer service team. Key responsibilities include: Team Leadership:

Coach, mentor, and motivate branch staff to achieve peak performance, individual development goals, and high engagement. Business Growth:

Execute local area marketing, corporate partner activities, and member acquisition strategies across Health, Life, and Overseas Visitor Health Cover (OVHC). Member Excellence:

Oversee daily branch operations, ensuring first-point resolution for enquiries and delivering exceptional member experiences. Operational Management:

Manage branch resourcing,



budget parameters, risk compliance, and Fund operational standards. What We Are Looking For

Proven Leadership:

Robust track record in leading, coaching, and developing teams in a retail, financial services, or health setting. Sales & Service Drive:

Demonstrated success in meeting KPI targets and delivering outstanding customer satisfaction. Operational Capabilities:

Sound judgment under pressure, strong organizational skills, and proficiency in MS Office suite. Location:

Commutable to Clayton, VIC for full-time, on-site duties. Fluency in Mandarin and/or Cantonese

is highly advantageous What's in It for You?

Competitive Package:

Base salary of $100,000 - $105,000 + Super Career Development:

Ongoing leadership training and clear progression pathways Culture:

A supportive, purpose-driven workplace where achievements are genuinely recognized We actively encourage applications from any background.

📌 Branch Manager (Melbourne)
🏢 Randstad - Banking & Financial Services
📍 Melbourne