Australian Personnel Solutions – Dandenong VIC

TAG is seeking an experienced and customer focused Customer Service Representative to join a busy and growing operation in Dandenong South.

This is a casual opportunity with the potential to transition into a permanent position after 3–6 months, offering the chance to establish yourself within the business and grow with the team.

If you have strong customer service and administration skills, enjoy working in a fast-paced environment and take pride in keeping things organized, we’d love to hear from you.

Pay Rate:

$37.50 per hour

Employment Type:

Casual, with potential for permanency after 3–6 months

Job Details

Location:

Dandenong South, VIC

Pay Rate:

$37.50 per hour

Employment Type:

Casual, with potential for permanency after 3–6 months

Industry:

Customer Service / Administration

About the Role As the first point of contact for customers, you will manage enquiries, coordinate service bookings and maintain accurate customer records. You’ll work closely with customer service, sales, logistics and operations teams to help ensure smooth day-to-day operations and a positive customer experience.

Key Responsibilities

Answer incoming phone calls and manage customer email enquiries

Create and coordinate customer service bookings

Update customer schedules and service requirements as needed

Complete data entry, dockets, reports and general administration

Maintain accurate information in internal systems

Set up new customer accounts and maintain existing records

Process export bookings and data entry

Enter and action contamination reports

Assist with weighbridge operations

Complete filing, scanning and document management

Provide administrative support to customer service and sales teams





Deliver professional and friendly customer service at all times

About You To be successful in this role, you will have:

Previous experience in customer service, administration or a similar position

Strong verbal and written communication skills

Excellent attention to detail and data entry accuracy

Good problem-solving skills and the ability to take initiative

The ability to prioritise tasks and manage competing deadlines

Confidence using Microsoft Office, particularly Excel, Word and Outlook

A team-focused attitude with the ability to work independently

A hands-on approach and willingness to assist wherever needed

Experience in the recycling, waste management, transport or logistics industries will be advantageous but is not essential.

What’s on Offer?

$37.50 per hour

Casual employment with the potential to become permanent after 3–6 months

A varied role combining customer service and administration

The opportunity to build your skills and take ownership of the role

A collaborative team workplace working across customer service, sales and operations

About TAG TAG is a specialist recruitment partner connecting skilled candidates with leading employers across Australia. We deliver tailored workforce solutions across manufacturing, logistics, warehousing, hospitality, aviation, retail, and industrial sectors.

At TAG, we value strong leadership, teamwork, and people who take pride in delivering quality work. You will join a supportive and growing workforce solutions network backed by experienced operational support and the chance to contribute to large-scale national operations.

We welcome applications from people of all backgrounds and cultures, including Aboriginal and Torres Strait Islander peoples, ages, religions, abilities, gender identities and sexual orientations.

Applicants must have full Australian working rights.

📌 Customer Service Representative | Dandenong South
🏢 Australian Personnel Solutions
📍 Dandenong