We are seeking a highly organized, mature and friendly individual to join Mooroolbark Medical Centre as a Medical Receptionist. A committed approach with a warm smile and genuine care factor is essential in providing an exceptional circle of patient care, while simultaneously maintaining a pleasant, yet highly functional team workplace.

As the first point of contact for patients, you will play a vital role in ensuring their experience is positive and efficient. Your responsibilities will include greeting patients, scheduling appointments, managing phone calls, maintaining patient records, and providing excellent customer service. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multi-task effectively in a quick-paced medical environment.

Skills:

A fast learner with excellent verbal and written communication skills

Strong organizational skills with attention to detail

Ability to handle multiple tasks simultaneously





Experience as a Medical Receptionist and/or basic knowledge of medical terminology is preferred

Must be proficient with computer skills (MS Office Suite)

Exceptional interpersonal skills

Ability to maintain confidentiality

Responsibilities:

Greet patients warmly upon arrival and ensure they feel comfortable throughout their visit

Schedule appointments accurately, handling busy phones and managing inquiries appropriately

Management of patient records

Financial management - accounts collection and arrears

Maintain cleanliness and organization of reception area and practice throughout, include stock control management

Collaborate with medical staff and/or other team members regarding any changes in appointment schedules or urgent patient needs

Handle incoming/outgoing mail efficiently including sorting correspondence/documents

📌 Medical Receptionist- Mooroolbark (Melbourne)
🏢 Qualitas Healthcare Employees
📍 Melbourne