The Role: Reporting to the Sales Director, you will take full ownership of the back-end commercial function, leading a small team while driving alignment across sales, product, procurement, warehouse, and finance.

You will:

Lead and develop the Sales Support team (3 direct reports)

Set clear priorities, lift capability, and create a high-accountability environment

Own end-to-end account management (back-end)

Contracts, pricing, rebates, onboarding/offboarding, and timelines

Drive tender and major prospect execution

Ensure inputs are accurate, complete, and delivered on time across the business

Act as the central link across functions

Align teams and push for delivery — not just pass information along

Align stock and supply with sales commitments

Work closely with procurement and warehouse to prevent gaps or overstock

Build scalable processes and systems

Standardise workflows, remove inefficiencies, and reduce reliance on individuals

What Success Looks Like

Sales leadership is free from admin and internal chasing

Tenders are delivered on time,



without last-minute pressure

Customer onboarding is smooth and frictionless

Internal teams are aligned before issues impact customers

The support function is proactive, accountable, and structured

About You You are a commercial operator, not a task-taker.

Proven experience in Sales Operations / Commercial Operations leadership

Comfortable driving outcomes across senior stakeholders

Strong process mindset with commercial awareness

Able to challenge, influence, and hold teams accountable

Proactive, ownership-driven, and not reliant on direction

Why This Role

Opportunity to build and shape how the function operates

High-impact role with direct visibility to leadership

Fast-paced, commercially focused environment

Ideal for someone who wants to own outcomes, not just activity

Please Note: Only candidates with unrestricted rights to work in Australia will be considered for this position.

📌 Sales Operations Manager (Melbourne)
🏢 Logical Executive Solutions
📍 Melbourne