Risk & Quality Manager | Drive Governance, Quality & Continuous Improvement Full time Permanent | Hawthorn, Melbourne | Hybrid working structure (2 days from Home)

We're partnering with a respected organisation delivering complex projects and services that support government and community outcomes. As the Risk & Quality Manager, you'll play a critical role in ensuring robust governance, compliance, quality assurance and continuous improvement across the organisation.

This is an excellent opportunity for professionals who have built their careers in the public sector, local government, healthcare, community services, infrastructure, education, or other highly regulated environments and are looking to apply their expertise in a strategic leadership role.

About the Organisation Our client is a well-established organisation operating within a highly regulated environment, delivering projects and services that require strong governance, accountability and compliance.

With a commitment to best practice, continuous improvement and operational excellence, they are seeking an experienced Risk & Quality Manager to strengthen and evolve their risk and quality frameworks.

About the Role Based in Hawthorn, Victoria, this permanent full-time position will lead the development and implementation of risk management and quality assurance initiatives across multiple programs and projects.

You will work collaboratively with project teams, operational leaders and executive stakeholders to identify risks, improve quality performance, ensure compliance with regulatory requirements,



and drive a culture of continuous improvement throughout the organisation.

This role is ideal for someone who enjoys balancing strategic oversight with hands‑on leadership and influencing positive organisational outcomes.

Key Responsibilities

Develop and implement risk management frameworks, strategies and policies across projects and operational functions

Identify, assess and mitigate organisational and project-related risks

Conduct quality audits, assessments and compliance reviews to ensure adherence to internal standards and regulatory requirements

Partner with project teams to identify risk factors and implement practical action plans

Prepare and present risk, compliance and quality reports to senior leadership and key stakeholders

Facilitate risk management and quality improvement workshops across the organisation

Promote a culture of quality, accountability and continuous improvement

Lead investigations into quality-related issues and implement appropriate corrective actions

Monitor emerging industry trends, legislation and best practice frameworks to ensure ongoing compliance and effectiveness





Support governance activities and contribute to organisational planning and decision‑making

About You

Bachelor's degree in Risk Management, Quality Assurance, Public Administration, Business, Health, Governance or a related discipline

Minimum 4 years' experience in Risk Management, Quality, Compliance or Governance

Experience working within the public sector, healthcare, community services, local government, infrastructure, education or similar regulated environments

Strong analytical skills with the ability to assess complex challenges and develop practical solutions

Experience leading audits, investigations and continuous improvement initiatives

Excellent communication and stakeholder engagement skills

Strong organisational skills with the ability to manage multiple priorities and projects

Experience using risk management systems, quality frameworks and reporting tools

Relevant certifications such as CRM, Quality Management Systems (QMS), Governance or similar qualifications will be highly regarded

Benefits

Permanent Full-Time Position | $130K + Super + Salary packagin

Hawthorn Location | Hybrid working structure (2 days from Home)

Strategic leadership opportunity with organisation-wide impact

Collaborative and qualified workplace culture

Exposure to complex projects and diverse stakeholder groups

Ongoing professional development and career growth

Opportunity to shape and enhance enterprise-wide risk and quality frameworks

📌 Risk and Quality Manager (Melbourne)
🏢 Sharp & Carter
📍 Melbourne