Store Manager - Audio Visual Hire & Sales

BJ’s Sound & Lighting is Brisbane’s leading professional audio visual hire and production company. For more than 40 years, we’ve built a reputation around the latest entertainment technology, quality equipment and strong customer service. We continue to grow strongly, supporting everyone from local parties and community events through to leading organisations and venues including Westfield, Home of the Arts (HOTA), Sanctuary Cove International Boat Show, and the Gold Coast Exhibition Centre. We’re looking for a hands‑on Store Manager to lead our Gold Coast branch. This role is focused on running the branch day to day, leading the team, delivering a great customer experience, and keeping operations organised and moving. You’ll be well supported by our General Manager and production branch in Brisbane. Lead our Gold Coast branch BJ’s Sound & Lighting is Brisbane’s leading professional audio visual hire and production company. For more than 40 years, we’ve built a reputation around the latest entertainment technology, quality equipment and strong customer service. We continue to grow strongly, supporting everyone from local parties and community events through to leading organisations and venues including Westfield, Home of the Arts (HOTA), Sanctuary Cove International Boat Show, and the Gold Coast Exhibition Centre. We’re looking for a hands‑on Store Manager to lead our Gold Coast branch. This role is focused on running the branch day to day, leading the team, delivering a great customer experience, and keeping operations organised and moving. You’ll be well supported by our General Manager and production branch in Brisbane.



What you’ll be responsible for Customer experience and sales Deliver excellent customer service in store, over the phone, and via email

Prepare hire and sales quotations and handling point of sales

Support customers with practical product and system advice

Build strong customer relationships and follow through on enquiries

Team leadership and branch operations Lead and support the Gold Coast team day to day

Coordinate staff workflows, rostering, and branch priorities

Maintain high standards across branch presentation and operations

Help keep the branch organised, effective, and customer focused

Hire, warehouse and logistics coordination Coordinate equipment preparation, dispatch, returns, and storage

Oversee warehouse organisation and stock movement

Support equipment maintenance and readiness

Assist with deliveries and event support when required

What we’re looking for Proven experience leading a team and organising a warehouse

Strong customer service and communication skills in retail or hire

Comfortable in a practical, hands on role that includes safely loading, unloading, and preparing AV equipment

Experience with professional audio, lighting, DJ, or AV equipment, or technology industries

Available 9:00am to 5:30pm Monday to Friday and Saturday 9:00am to 3pm as rostered

A valid manual drivers license

Work out of our Gold Coast branch in Ashmore

Why Join BJ’s? BJ’s has been part of Queensland’s entertainment and events industry for more than 40 years. We’re known for wow factor and reliable service from local events through to major productions. You get to: Work with leading AV and entertainment technology

Join a growing business with an excellent industry reputation

Be part of a supportive team environment

📌 Store Manager (Gold Coast)
🏢 BJ's Sound & Lighting
📍 Gold Coast