Eden’s Excavations & Piling | Epping, VIC

Want a role that gets you out from behind the desk and into the action? Eden’s Excavations & Piling is looking for a

switched-on, organised, flexible and proactive Operations Support Officer

to join our team at our Epping office. We’re a growing business working across

excavation, piling and basement construction , and we’re looking for someone who wants more than a standard office administration role. This is a varied position where you’ll be right in the middle of our day-to-day operations — coordinating people, plant, machinery, transport, materials, paperwork and site requirements to keep our projects running smoothly. You’ll spend time in the office coordinating operations, but you’ll also have opportunities to

get onsite, see our projects firsthand and work directly with our crews and site teams . You’ll also work closely with the

directors of Eden’s Excavations & Piling , giving you direct exposure to the planning, decision-making and coordination involved in running construction projects and a growing business. The nature of construction and our operations means that

flexibility and communication are an important part of this position . The successful applicant will be expected to be

contactable by the directors on most days , with the understanding that there will be

occasional calls, texts or emails outside standard working hours

when operational matters require attention. Being reliable, responsive and easy to communicate with is essential to this role. What You'll Be Doing

You’ll become an important link between our directors, office team, clients, operators, site teams, transport providers and suppliers. Your responsibilities will include:



Scheduling people and plant

across excavation, piling and basement construction projects Taking and coordinating

new job bookings Answering and managing calls from

clients, operators and internal staff Responding to emails and operational requests in a timely manner Working closely with the directors to coordinate day-to-day operations Coordinating machinery and plant requirements for upcoming jobs Organising and scheduling

transport of machinery and plant

to and from jobsites Organising logistics and materials required by our onsite teams Preparing and managing job-specific

inductions and any other required compliance documentation Providing

SWMS and other required documentation

to clients and onsite personnel Visiting jobsites

to understand project requirements, assist with coordination and develop your knowledge of our operations Helping identify and resolve logistical issues before they impact the job About You

We're looking for someone who is: Highly organised, reliable and versatile A confident communicator who isn't afraid to pick up the phone Comfortable dealing with clients, staff, operators, contractors and suppliers Able to manage multiple tasks Responsive to calls, emails and operational requirements Comfortable with occasional communication outside standard working hours Detail-oriented,



particularly when it comes to paperwork and compliance Confident using computers, email and administrative systems Happy to get out of the office and onto jobsites Keen to learn about

construction, operations, OHS and safety Someone who takes pride in getting things organised and making sure the job is ready to go Eager to learn directly from experienced industry professionals and take on new challenges Industry Experience Is a Bonus

However, direct industry experience isn't everything. We’re also interested in people with strong organisational and communication skills who have the

right attitude, work ethic, initiative and willingness to learn . If you're practical, switched-on and enjoy being busy, we'll give you the opportunity to build your knowledge of the industry and develop alongside the business. Why Join Eden’s Excavations & Piling?

This is an opportunity to become a key part of a hands‑on operations team and develop a broad understanding of how excavation, piling and basement construction projects are delivered. You'll get: A

varied role

where no two days are the same A combination of

office and onsite work The opportunity to work

directly alongside the company directors Exposure to real‑world project planning and operational decision‑making Exposure to excavation, piling and basement construction projects The opportunity to work around

excavators, piling equipment and other heavy machinery Practical, firsthand experience of construction site operations Opportunities for

additional training and professional development Potential training in

OHS, workplace safety and compliance The opportunity to develop your skills and take on

📌 Operations Support Officer (Melbourne)
🏢 Edens Excavations
📍 Melbourne