Control Room Operator – FULL-TIME

Location: CHATSWOOD, NSW

Industry: Shopping Centre / Retail Complex

Millennium is a leading provider of integrated services across cleaning, security, and facilities management. We pride ourselves on delivering safe, high-quality, and responsive solutions to clients across retail, commercial, industrial, and public sectors.

We are currently seeking professional and reliable

Control Room Operator

to join our team at

Chatswood, NSW . This is an excellent opportunity to work with a reputable organization that values professionalism, safety, and service excellence.

Position Overview

As a

Control Room Operator , you will play a critical role in the coordination and monitoring of site operations. You will be responsible for managing communications, responding to incidents, and ensuring the smooth functioning of cleaning and security services across designated sites.

Positions available: Full-Time

Potential earnings / Award Level 4 - $30.23 + Sign on Bonus

ROSTER: Night

Roster 1: Tuesday to Thursday 18:00-06:00 Roster 2: Tuesday, Wednesday, Saturday and Sunday: 18:00-06:00 Key Responsibilities

Monitor CCTV systems and site activity to ensure safety and compliance





Coordinate cleaning and security teams across multiple locations

Respond to alarms, incidents, and service requests in real-time

Maintain accurate logs and incident reports

Communicate with site supervisors, clients, and emergency services as needed

Ensure adherence to operational procedures and safety protocols

Support rostering, shift coverage, and workforce coordination

Qualifications & Requirements

Previous experience in a control room preferably in a retail environment

Strong communication and multitasking skills

Familiarity with CCTV, alarms, radio, and dispatch systems

Ability to remain calm under pressure and respond quickly to incidents and emergencies

Basic computer literacy and report writing skills

Availability for shift work, including nights, weekends, and public holidays

Security license or relevant certifications may be required depending on site

Why Join Millennium?

Be part of a dynamic and supportive team

Opportunities for career progression and training

Work with a company that values safety, performance, and people

Competitive pay and versatile working arrangements

📌 Control Room Operator (Willoughby)
🏢 Millennium Services Group
📍 Willoughby