Job Description Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist hospital supporting referring veterinarians across Melbourne and regional Victoria.
We offer a genuinely collaborative team environment with access to multiple specialty services and a diverse caseload.
And importantly - culture matters here.
We work hard, but we also make sure we enjoy where we work. Expect a supportive team, plenty of humour, and people who actually like working together. We’re looking for someone who not only has the skills, but is also a great fit for our team.
Love helping people, thrive in a busy environment and enjoy being part of a genuinely supportive team?
We're looking for a Casual and Part-Time Client Services Team Member to join our reception team at Melbourne Veterinary Specialist Centre (MVSC). You'll be one of the first people our clients, referring veterinarians and visitors interact with, making this a vital role within our hospital.
What's on offer
Casual or Part-Time role (3 - 4 days per week)
No public holidays
Some Saturday shifts
Supportive team culture
Interesting and varied caseload
About the role This is a busy and rewarding client services role within a multi-disciplinary specialist veterinary hospital.
Based primarily at our Glen Waverley hospital, you'll also work fortnightly shifts at our Essendon Fields clinic and participate in a rotating Saturday roster.
Key responsibilities include:
Welcoming clients and visitors
Providing exceptional customer service
Managing a busy phone system
Scheduling appointments
Email communication with clients and referring clinics
Maintaining accurate records
Processing payments
General reception and administrative duties
About you
Previous reception, administration or customer service experience
Veterinary or healthcare experience highly regarded
Strong communication and organisational skills
Compassionate and professional approach to clients
Ability to multitask in a fast-paced environment
Able to work across both locations
Available for occasional Saturday shifts
Positive, team-focused attitude
If you enjoy building relationships, providing exceptional service and being part of a supportive team, we'd love to hear from you.