selectability - mental wellbeing and suicide prevention – Townsville QLD

$130,000 - $130,000 a year

Full time

1d ago , from selectability - mental wellbeing and suicide prevention

The Care Governance & Safeguarding Officer leads the uplift of organisation‑wide governance, risk, safeguarding and quality systems, providing solid oversight and assurance that supports safe, high‑quality service delivery across NDIS, Aged Care and Child Safety environments. This role drives a consistent, contemporary approach to compliance by developing robust frameworks, monitoring performance, and championing continuous improvement, ensuring services operate with integrity, transparency and alignment to all regulatory, legislative and ethical standards.

Key responsibilities include but are not limited to:

Constructing governance and safeguarding frameworks aligned to NDIS, Aged Care, Child Safe and other relevant quality standards

Applying governance methodologies to establish clear accountability, escalation pathways and effective control mechanisms

Planning and implementing policies and systems that enable consistent, compliant and safe service delivery across all programs

Evaluating framework effectiveness using evidence, audit outcomes and incident data to drive refinement and uplift

Overseeing safeguarding practices by assessing systemic risks, analysing incident trends and strengthening organisational responses to harm

Assessing compliance performance through audits, assurance activities and preparation for external accreditation processes

Driving continuous improvement by implementing organisation‑wide strategies informed by data, evidence and quality insights





Supporting stakeholder capability by interpreting standards, providing guidance, and enabling leaders to strengthen safeguarding and quality outcomes

About the role The Care Governance & Safeguarding Officer leads the uplift of organisation‑wide governance, risk, safeguarding and quality systems, providing strong oversight and assurance that supports safe, high‑quality service delivery across NDIS, Aged Care and Child Safety environments. This role drives a consistent, contemporary approach to compliance by developing robust frameworks, monitoring performance, and championing continuous improvement, ensuring services operate with integrity, transparency and alignment to all regulatory, legislative and ethical standards.

Key responsibilities include but are not limited to:

Constructing governance and safeguarding frameworks aligned to NDIS, Aged Care, Child Safe and other relevant quality standards

Applying governance methodologies to establish clear accountability, escalation pathways and effective control mechanisms

Planning and implementing policies and systems that enable consistent, compliant and safe service delivery across all programs

Evaluating framework effectiveness using evidence, audit outcomes and incident data to drive refinement and uplift

Overseeing safeguarding practices by assessing systemic risks,



analysing incident trends and strengthening organisational responses to harm

Assessing compliance performance through audits, assurance activities and preparation for external accreditation processes

Driving continuous improvement by implementing organisation‑wide strategies informed by data, evidence and quality insights

Supporting stakeholder capability by interpreting standards, providing guidance, and enabling leaders to strengthen safeguarding and quality outcomes

About you To be considered for this rewarding role you will have:

Advanced analytical skills to analyse trends, assess risk and evaluate system effectiveness

Demonstrated capability to construct governance frameworks and quality systems

Strong ability to prepare reports and assurance documentation

Proven capacity to plan, implement and evaluate improvement initiatives

Ability to support and influence operational leaders without direct authority

Strong judgement in assessing systemic risk and organisational performance

Significant experience in NDIS, Aged Care, Child Safety or related sectors

Demonstrated experience in risk, compliance, governance, safeguarding oversight

Experience in audit, assurance, accreditation and regulatory engagement

Role requirements

Relevant tertiary qualification (e.g human services, health, social work, governance, law, public health)

5 years' experience in relevant field or similar

Out of hours work may be required

Travel to selectability sites may be required

A current open/P1 “C” Class Queensland driver’s licence

A Child Safety & Personal History Screening check

A Positive Notice Working with C

📌 Care Governance (Townsville City)
🏢 selectability - mental wellbeing and suicide prevention
📍 Townsville City