About the Australian African Foundation for Retention and Chance (AAFRO) The Australian African Foundation for Retention and Opportunity (AAFRO) exists primarily to build a bridge between children, young people, and families of culturally and linguistically diverse (CALD) backgrounds, especially those of African descent and the wider Australian community.

Our Vision Our Mission AAFRO Values Safety:

We create safety

Culture:

We are cultural champions

Empathy:

We act with empathy and understanding

Transparency:

We tell you what we can and can’t do

Advocacy:

We advocate for those we work with and the community

Child Safety AAFRO is a child-safe organisation, and we have zero tolerance for all forms of abuse and neglect towards all children and young people, including Aboriginal and Torres Strait Islanders, culturally and linguistically diverse children, and children with disabilities. Our organisation is committed to ensuring Aboriginal children and their families can express their culture and enjoy their cultural rights.

AAFRO's philosophy AAFRO’s model of care is based on community restorative and healing practices that draw on a variety of traditional justice practices that promote collectivism rather than an individualist approach to everyday life, including Indigenous justice circles, the African philosophy of Ubuntu, and modern developments.

AAFRO’s Community Circle philosophy, based on Ubuntu and restorative practice, is built on human universality and traditional moral values of respect, integrity, togetherness, compassion, fairness, and dignity. AAFRO programs are designed to address community-wide issues by:

(i)



Working with individuals and groups to reach their potential while they are in the community, including taking full responsibility for their actions,

(ii) Working towards restoring family relationships,

(iii) Helping incarcerated people to reintegrate into their communities, and

(iv) Furthering and advancing women’s empowerment and community harmony.

Project Background AAFRO Circle is a justice program that provides support to children, young people, and their families who are in contact with the justice system. The program is an evidence-based support service offering intensive case management, one-on-one mentoring, and group sessions, and helping at-risk and incarcerated young people reintegrate into wider society by involving their families in the process.

Using the AAFRO Ubuntu Model of Care framework, the program ensures that these initiatives are appropriately tailored to the needs of service users and fosters interventions and supports that have long-lasting effects.

Position Overview An exciting opportunity has arisen for an enthusiastic, committed, and skilled Youth & Families Case Manager to join our dedicated team delivering AAFRO’s children, young people, and family services. You will work with vulnerable families, individuals, women, and young people who are at risk, including those in contact with the justice system, with a strong focus on the western and northern suburbs of Melbourne.



The role includes case management, one-on-one support, and group sessions to address participants’ needs.

You will be responsible for:

Providing case management to isolated or at-risk young people and their families who are in contact with police and the justice system.

Creating a safe space for young people to connect with and support each other.

Helping meet the immediate and ongoing support needs of individual participants and their families.

Working in partnership with young people and their families to help them navigate available services and supports during times of crisis.

Adapting and applying culturally responsive ways of working to support young people and families from African and CALD backgrounds to reach their full potential.

Ensuring participants’ needs are translated into a personal program that encourages the young person to gain independence, empowerment, and dignity.

Conducting outreach to young people and families as needed to help meet their support needs.

Working effectively within a multidisciplinary team.

Involving families, guardians, partners, and caregivers as part of the process.

Demonstrating strong communication skills, both written and verbal.

Creating effective ways to engage young people, families, communities, and partners to help achieve positive outcomes for families.

Demonstrating strong organisational and time management skills.

Key Responsibility Areas Youth & Families Case Manager

Co-facilitate and coordinate group sessions.

Tailor specific programs and activities for young people and their parents through AAFRO’s programs, such as Bea

📌 Youth & Families Case Manager (Melbourne)
🏢 AAFRO
📍 Melbourne