Community Manager (Melbourne)

Community Manager (Melbourne)

21 Oct
|
Ingenia Communities Group
|
Melbourne

21 Oct

Ingenia Communities Group

Melbourne

Be Part of Something Bigger at Ingenia

At Ingenia, we’re not just building communities, we’re creating places where people truly belong. From unforgettable holidays to vibrant rental living and affordable housing, we’re all about making life better, brighter, and more connected.

We’re a passionate bunch who care deeply, work boldly, and support each other every step of the way to create moments that matter. If you’re ready to work in a place that values your ideas and celebrates your wins, we’d love to welcome you to the team.

Your Next Chance We’re on the lookout for a Community Manager to join our team at our new Sunbury site.

Reporting to the Area Manager, you’ll help lead day to day community operations, building a strong sense of connection and belonging for residents. You’ll deliver exceptional experiences through customer focused service and operational excellence.

Sunbury offers a close-knit community feel in beautiful surrounds and easy connection to Melbourne.

Why You’ll Love Life at Ingenia We believe work should be rewarding, flexible, and full of perks:

Staff discounts on Ingenia Holiday Parks, with savings that can go beyond 50%

Employee referral, employee of the month, and employee of the year rewards

Retailer discounts

Employee share options after 12 months

In this Role, You’ll

Deliver an outstanding resident experience, measured through satisfaction surveys and Net Promoter Score (NPS)

Oversee day to day community operations, including presentation standards, occupancy, tenancy and resident engagement





Lead financial performance through budgeting, planning and management of P&L; outcomes

Foster a strong sense of community by delivering lifestyle, wellbeing and connection programs

Lead, motivate and support team members and contractors to consistently deliver high quality outcomes

You’re Likely a Match If You

Bring experience managing resident or customer relationships in property, hospitality, aged care or community settings

Are confident leading day to day operations while balancing competing priorities

Have experience managing budgets, P&L; performance or commercial outcomes

Handle challenging or emotionally charged situations with empathy, professionalism and clear boundaries

Are a visible, hands on leader who enjoys being the go to person for residents, teams and stakeholders

You’re someone who brings energy, ideas, and a genuine passion for making a difference. You love working with people, solving problems, and creating moments that matter.

Our Recruitment Process We Keep Things Simple And Supportive

Apply via our website; no cover letter needed

Quick phone chat and interview with your future manager

Background checks

Offer and onboarding; welcome aboard

All applicants must be able to work in Australia and provide evidence of working rights, as well as undergo a National Police Check.

Let’s Create Amazing Experiences Together Ready to do what matters, and know you matter? Join us and help bring great experiences to life, starting with you.

Check out what life at Ingenia looks like on our LinkedIn page.

📌 Community Manager (Melbourne)
🏢 Ingenia Communities Group
📍 Melbourne

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