UAA Group is a leading provider of innovative insurance products and services, specialising in plant and machinery and construction insurance across multiple regions. UAA Group is driven by our purpose to ensure our clients have confidence that their future is protected. Our services and team culture are guided by our values of Integrity, Innovation, Connection, Resilience and Growth.

About the Role We are looking for a Learning Instructional Designer (12-month contract role) to join our People & Culture team. Our team is based across multiple locations, and we are flexible with where this role can be based. You will be working closely with the Organisational Development Manager, subject matter experts and business leaders, you will design and develop engaging learning content and solutions that support capability development across UAA Group.

This role will contribute to a broad range of learning initiatives, including onboarding, compliance training, leadership development, organisational change, technology uplift and role-based capability programs. You will also support the coordination of learning activities, systems and resources to help ensure learning is delivered consistently and effectively across the Group.

What You Will Be Doing

Partnering with leaders and subject matter experts to identify learning needs and create effective and innovative solutions

Designing and developing engaging learning content, including eLearning, video, workshops and supporting resources

Supporting onboarding, compliance, leadership and capability development initiatives

Developing learning solutions that support organisational change and business improvement





Coordinating learning programs, training activities and Learning Management System (LMS) administration

Evaluating and continuously improving learning content, resources and learner outcomes

About You You are a creative and organised learning professional who enjoys designing engaging learning experiences and making complex information easy to understand. You are willing to challenge the status quo to make content human-centric and engaging. You thrive in a collaborative environment, can manage multiple priorities and take pride in delivering high-quality work

You Will Bring

Experience in instructional design, learning and development or capability development

Strong knowledge of adult learning principles and instructional design methodologies

An ability to cut through complexity

Experience creating workshops, eLearning modules and learning resources

Excellent written communication and content development skills

Strong attention to detail and organisational skills

Experience managing multiple projects and competing priorities

A collaborative approach and ability to build robust stakeholder relationships

Proficiency in Microsoft 365, including PowerPoint, Teams, SharePoint and Word

Nice to Have





Experience with LMS and eLearning authoring tools

Knowledge of compliance training and professional development requirement

Exposure to organisational development, culture or engagement initiatives

Experience using AI-enabled productivity or learning tools

Facilitation or workshop delivery experience

Certificate IV in Training and Assessment or a related qualification

How We Will Support You At UAA Group, we believe in supporting and growing our people. Depending on the final employment arrangement, our employees have access to a range of offerings that support wellbeing at work and at home, including:

Study assistance

Additional leave benefits

Group insurance, including life, total and permanent disability and salary continuance insurance

Employee Assistance Program

Hybrid ways of working

Applicants must be eligible to work in Australia.

For more information about UAA Group and our ways of working, visit the UAA Group website.

At UAA Group, we recognise diversity as a key asset to our business. We are committed to an inclusive workplace that respects all cultures and unique perspectives, and supports our people to perform at their best and develop to their full potential. This helps us create a positive impact for customers, communities and each other every day.

UAA Group acknowledges the Traditional Custodians of the Lands on which we work. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples. We encourage all interested candidates to apply.

📌 Instructional Designer (Newcastle)
🏢 UAA Group
📍 Newcastle