$70,000 – $95,000 + super | Melbourne | Full time

Our client is a well established accounting and advisory firm seeking an experienced Administrator / Client Services Coordinator to join their Melbourne office.

This is a wide-ranging, client facing role supporting the day to day operations of the practice and working closely with accountants and senior staff. You’ll be involved across client service, practice administration, ATO and ASIC processes, and accounting support, making this a great opportunity for someone looking to build a long-term career within the accounting industry.

The role would suit someone with 2+ years’ experience within an accounting firm who is professional, organised, client-focused and confident managing a varied workload.

Key Responsibilities

Provide day-to-day administration and client service support across the accounting practice

Manage client documentation, records, payments, onboarding and general practice administration

Assist with ATO correspondence, client updates, payment plans, GIC remission requests and lodgement processes

Support IAS/BAS lodgements and taxation compliance requirements

Assist with ASIC compliance, including company lodgements, statutory records and client registers

Coordinate front-of-house and client communications, including meeting and greeting clients, answering calls and managing enquiries

Maintain client databases, workflow systems and compliance documentation

About You





2+ years’ experience in administration, client services or reception within professional services, ideally accounting

Strong understanding of accounting practice administration and client processes

Exposure to ATO and/or ASIC processes is highly regarded

Experience with Xero, XPM, FYI Docs, FuseDocs, FuseSign and ATOmate is highly regarded

Professional presentation and excellent written and verbal communication skills

Strong client service skills and confidence liaising with a range of stakeholders

Excellent organisation and time management skills

Ability to prioritise competing deadlines and work effectively under pressure

Strong Microsoft Office skills, including Word, Excel, Outlook and PowerPoint

Proactive, reliable and willing to take initiative

A genuine interest in developing your career within the accounting and professional services sector

What's On Offer

Join a well-established and reputable accounting and advisory firm

A varied role combining client service, administration and accounting support

Work closely with experienced accountants and senior professionals

Supportive and collaborative team environment

Long-term career development opportunities

Opportunity to build your accounting practice knowledge and take on additional responsibilities over time

$70,000 – $95,000 + super, depending on experience

📌 Administrator / Client Services Coordinator – Accounting (Melbourne)
🏢 Rezonate Recruitment
📍 Melbourne