The Social Domain is a welcoming multidisciplinary allied health practice in Caulfield North. Our team of Speech Pathologists, Occupational Therapists and Psychologists supports children, adolescents and adults to build skills, confidence and independence. We pride ourselves on providing high-quality care in a warm, supportive and collaborative environment.

About the role We're looking for an experienced practice manager who is a hands on leader and someone who enjoys taking responsibility and initiative, communicates clearly and is proactive at solving problems and streamlining processes.Working closely with a small team- Practice Director, clinicians and our administration team member, you'll play a key role in coordinating administrative processes, and ensure the effective running of the practice and delivering an exceptional experience for clients and families. This role is 4 days per week and salary range advertised is based on experience and inclusive of super, pro rata.

Key responsibilities

Overseeing the day to day operations of the practice and supporting the administration team

Managing client enquiries and ensuring prompt, professional follow-up

Proactively managing clinician schedules, appointments, cancellations and waitlists to maximise appointment availability

Ensuring clients and families receive a warm, responsive and professional service

Coordinating administrative workflows and ensuring tasks are completed accurately and on time

Overseeing billing,



invoicing and other routine financial administration processes

Optimising systems, processes and operational efficiency

Supporting effective communication between the administration team, clinicians and Practice Director

Managing and resolving day to day operational issues

About you

Demonstrated experience in practice management, preferably within allied health or another healthcare setting

Experience coordinating or supervising administrative staff

Excellent organisational skills and the ability to prioritise effectively

A proactive approach to appointment scheduling, waitlist management and client enquiries

Strong communication and interpersonal skills, with a warm and professional manner

Confidence using practice management software and other digital systems

Sound judgement, attention to detail and a commitment to following tasks through

The ability to work independently, solve problems and take ownership of outcomes

Experience with Splose would be an advantage, but is not essential

Experience with NDIS related invoicing and associated admin alongside an understanding of Medicare billing processes would very desirable.

Be part of a friendly, collaborative multidisciplinary team

Work in a welcoming clinic environment

Enjoy a varied role with responsibility and autonomy

Have the opportunity to contribute ideas and improve how the practice operates

Make a meaningful contribution to a practice supporting clients and families across the lifespan

📌 Practice Manager (Melbourne)
🏢 The Social Domain
📍 Melbourne