Are you passionate about phones and technology? Do you enjoy helping customers and solving problems? Are you good with people and have an easy to get along with personality? If you answered yes to these questions, then we have an exciting opportunity for you
We are looking for a Phone Repair Technician for our store in Orana Shopping Mall
To be successful in this role, you will need:
A friendly, professional, and customer-oriented attitude
Robust communication, sales, and problem-solving skills
The ability to work independently and as part of a team
The ability to multitask and prioritize tasks in a fast-paced environment
The willingness to learn new skills and technologies
The availability to work flexible hours, including weekends and holidays
A strong attention to detail
To be presentable and have a great smile
As a Phone Repair Technician, you will:
Diagnose, repair and test phones, tablets and other devices
Provide estimates and quotes for repairs and servicesExplain technical issues and solutions to customers in a clear and understandable manner
Handle customer inquiries, complaints, and feedback
Promote and sell our products, services, and accessories
Process payments and transactions
Manage inventory, ordering, and stocking of supplies and equipment
Monitor store performance and compliance with company guidelines
About Tech Savvy: At Tech Savvy, we want to be different from your average Phone Shop. We want to be the go-to hub for electronics repair/advice/accessories in the greater local area. To do this, we put a big focus on our customer service. We want to build relationships with our customers. This means we get tons of referrals and many returning customers.
What we a really looking for: More important than anything, we are looking for a personality that we can trust to reflect this business. We have worked really hard to create our excellent reputation within our community and we want someone who can further this. We want someone who is genuinely interested in our industry, is technologically savvy but also personable and is interested in being a part of our business as we continue to expand and grow.
Repair experience is a plus but is not required. All of our staff go through a thorough repair training process. We can teach repairs But not personality.