ABOUT WELLIO

Wellbeing and mental health issues are rising globally. Around 40% of young people have experienced a mental health disorder in the past year alone, so chances are you know someone who has been affected.

At Wellio, we help schools put wellbeing at the heart of every student's school experience. We believe improving youth mental health is one of the most significant challenges of our time.

Wellio is building the world's first Wellbeing Management System, bringing the best of student wellbeing practice into one simple platform. We help schools teach wellbeing consistently, identify students who may be struggling earlier, coordinate support and continuously improve student outcomes.

And it's working.

Today, Wellio powers wellbeing programs in 1,000 schools across 25 countries, supporting millions of students. We're on track to complete our fourth consecutive year of 100% growth, and we're just getting started.

It shouldn't matter which school you attend. Every student should have access to the best tools and support to thrive. Our mission is big and important - and that's why we're looking for the very best people to help us achieve it.

THE ROLE AND THE TEAM

As Wellio’s first dedicated Revenue Operations Manager, you will build the systems, data and processes that connect Marketing, Sales and Customer Success across Australia, the UK and our international markets.

We’ve grown quickly, and parts of our infrastructure need to catch up. Processes differ between regions, reporting can require manual reconciliation, and important operational knowledge lives with individuals. Your initial focus will be to address the highest-impact gaps, establish trusted commercial data and make our core revenue processes more reliable.





This is a hands-on role. You will design the approach and get directly into HubSpot, reporting, workflows, integrations and automation to implement it. You’ll need to make progress while the business keeps moving, balancing immediate improvements with foundations that can support Wellio beyond $20-30 million in revenue.

You’ll work closely with the founders and leaders across Marketing, Sales, Customer Success and Finance. Functional leaders own commercial strategy, people, targets and results. You will bring analysis and recommendations, challenge assumptions constructively, and turn agreed decisions into systems and ways of working that teams can use consistently.

WHAT YOU’LL BE DOING

- Establish trusted commercial data. Own HubSpot architecture, data models, lifecycle stages and data quality. Agree clear metric definitions and authoritative sources across CRM, customer, product and finance data so teams can work from consistent numbers.
- Build reporting that supports action. Create shared scorecards and dashboards that show performance against plan, identify emerging risks and help leaders understand what needs attention. Establish reliable inputs and processes for forecasting, renewal and expansion planning.
- Improve the end-to-end customer journey.Standardise core processes and handoffs across Marketing, Sales and Customer Success,



including routing, onboarding, adoption, renewal and expansion. Preserve regional differences where they serve a clear purpose.
- Own and improve the commercial technology stack. Take responsibility for GTM tools, integrations, licences, access and adoption. Currently we use Hubspot, Clay, GRW and Claude, amongst others. Build and repair workflows, reduce time spent on manual tasks, and ensure critical processes are documented and monitored.
- Make Wellio genuinely AI‑first across go‑to‑market. Lead the development and adoption of practical AI‑enabled workflows and a shared commercial knowledge base so prospect and customer interactions compound into insight the wider company can use. Own commercial AI priorities, implementation and governance, with clear evaluation and human accountability, partnering with technical leadership on company‑wide architecture and security.
- Support commercial planning and execution. Give leaders reliable analysis of customer segments, market opportunity, capacity, pipeline and performance. As the foundations mature, strengthen the planning processes that translate commercial priorities into coordinated action.
- Help leaders focus on what matters most.Maintain a prioritised RevOps roadmap with leadership, coordinate cross‑functional improvements and support key commercial meetings with trusted analysis and clear follow‑through. Work with teams to ensure new processes are understood and adopted.

WHAT YOU BRING

- A track record of building. You have created or materially improved revenue operations in a scaling SaaS business. You can explain what you personally built, the decisions you made and

📌 Revenue Operations Manager (Melbourne)
🏢 Wellio
📍 Melbourne