About Our Client Our client is a well-established member-focused organisation with a strong presence within its industry and a transparent focus on delivering value and support to its members.

The organisation is embarking on an exciting period of digital transformation, with plans to enhance its website, CRM, systems and overall digital experience. This role will be an important part of that journey, helping to shape how members interact with the organisation across its digital channels.

About the Role This 0.8 FTE Digital Producer role combines hands-on digital production with the opportunity to contribute to a significant digital transformation program.

You'll be responsible for managing and uploading content through the organisation's CMS, supporting website improvements and contributing to broader digital experience initiatives.

A key component of the role will be your involvement in the organisation's digital transformation strategy. Working alongside an external consultant and internal working group, you'll have a genuine voice in shaping the future digital experience, ensuring the member remains at the centre of the strategy and decision-making process.

You’ll also contribute to projects involving the website and CRM ecosystem, making this a varied role for someone who enjoys combining digital production, stakeholder management and project work.

Key Responsibilities

Manage and maintain website content through the organisation's CMS

Upload, edit and optimise digital content to ensure a consistent online experience

Contribute to website UX and digital experience improvements

Play an active role in the digital transformation strategy and working group

Represent the member experience perspective across transformation initiatives





Identify opportunities to improve digital journeys and member interactions

Contribute to the review and upgrade of the website and CRM ecosystem

Work collaboratively with internal stakeholders, external consultants and technology partners

Support broader digital projects from planning through to implementation

Manage project timelines, requirements and stakeholder communications

About You You're a digital professional who enjoys being hands-on with websites and content, while also having the opportunity to contribute to larger digital projects and transformation initiatives.

You’ll be comfortable working across CMS, website, UX and digital experience, with the stakeholder management skills to bring different teams together and keep projects moving.

You will bring:

Experience working with a CMS, ideally Drupal, although this is not essential

Experience managing website content and digital channels

An understanding of UX and digital customer/member journeys

Experience contributing to digital transformation or website projects

Strong stakeholder management and communication skills

Project management experience and the ability to coordinate multiple initiatives

A member/customer-first mindset and strong understanding of digital experience

Experience with CRM platforms or EventsAir would be advantageous

Why Apply?

0.8 FTE part-time opportunity

Key role within a significant digital transformation program

Genuine opportunity to influence the future digital member experience

Work across website, CMS, CRM, UX and broader digital projects

Collaborate with an external digital transformation consultant and internal working group

Join a purpose-led, member-focused organisation at an exciting point in its digital journey

📌 Digital Producer (Melbourne)
🏢 Sharp & Carter
📍 Melbourne