Hepburn Bathhouse & Spa and Hepburn Escape Villas – Daylesford VIC

VIC, Hepburn Bathhouse & Spa - Daylesford 3460

Free facilityaccess Enjoy a great work / life balance with mornings, evenings and weekend shifts Future growth opportunities within Belgravia Leisure

This is a great opportunity for qualified, friendly and skilled Receptionist to join and lead our team

The

Hepburn Bathhouse & Spa

is an iconic tourist destination and award winning spa located in the heart of Australia's Spa Capital nestled in the Hepburn Mineral Springs Reserve near Daylesford 90 minutes from Melbourne.

The Role We are seeking an organised and customer-focusedReceptionistto join our team. You will be the first point of contact for our guests, ensuring a seamless check-in experience and providing them with information about our bathhouse, accommodation, and wellness treatments. Your role will also include advising guests on our wellness products and offering insights into the local area to enhance their visit.

Key Responsibilities

Greet and check-in guests for bathhouse and accommodation services

Provide information on wellness treatments and available products

Maintain accurate records and assist with administrative duties

Offer exceptional customer service with a friendly and professional approach

Handle point-of-sale transactions and daily reconciliation reporting

Ensure smooth operation of front desk activities, maintaining a well-organised reception area

Previous experience is a similar role is desirable, but candidates with a friendly attitude and a customer service mindset areencouraged to apply





Skills & Experience

Minimum 1 year of experience in a similar administrative, customer servicing, or receptionist role

Strong computer literacy, including experience with Windows & Microsoft Office Suite

Familiarity with point-of-sale systems and booking software

Excellent communication and interpersonal skills

High attention to detail and ability to multitask in a fast-paced workplace

Prior experience in the leisure, hospitality, or wellness industry is desirable

Current First Aid Certificate (Workplace Level 2) and CPR Certificate

Police Check & Working with Children Check (Employee Status) required

Must be legally entitled to work in Australia

Why Join Us?

Work in a stunning wellness retreat with a supportive and passionate team

Enjoy career growth and development opportunities

Access to free wellness facilities and generous staff discounts

Be part of an organisation that values work-life balance and employee well-being

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Hepburn Bathhouse & Spa is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at*@belgravialeisure.com.au.

📌 Receptionist (Daylesford)
🏢 Hepburn Bathhouse & Spa and Hepburn Escape Villas
📍 Daylesford