The Royal Children's Hospital's (RCH) Vision is "A world where all kids thrive".

RCH is a cornerstone member of the Melbourne Children's Campus, partnering with Murdoch Children's Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children's Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is availablehere.

Work in partnership with the RCH's Complex Care Hub to bridge the remote access to care gap

"Training was great, I felt I went into the home fully prepared and since finishing training I have not felt alone. I feel I am thriving - I have a great relationship with the child and the family" - current Family Healthcare Support Worker

What You'll Do Supported by the Family Healthcare Support Manager and Education Team, you will join one of the RCH's largest teams to:

provide personal care, medical interventions, tube feeds and pre-dosed medications in line with the child's individual care plan





maintain the safety and well-being of the child and report any concerns promptly to the parents as outlined in your training

predominately support children within their home, but also to access activities, education, and community outings if appropriate

be responsible for the safe and hygienic use of equipment as practiced in your training

The Impact You'll Make Not only will you be joining the RCH's heart-warming community, but you will also directly contribute to our vision through:

building positive professional relationships with parents and children and strengthening RCH community bonds

bridging the access to care gap by providing care to children within the comforts of their own community, particularly in remote areas

providing necessary respite for parents and family members which improves their psychological wellbeing and allows them to attend other essential responsibilities such as the care of siblings.

What You'll Bring to the Team As well as an eager attitude to learn you will have:

an ability to complete verbal and written tasks delivered in English (Professional Working Proficiency/C1/Advanced High ACTFL/ 3 ILR)

well-developed communication skills and a professional manner

an ability to travel independently (Victorian license and own car or access to one is highly desired)





general computer skills and the ability to enter information accurately

For more information on our Family Healthcare Support Team seehere

What You'll Get in Return

Salary Packaging - Increase your take home pay by up to $11,500 per annum

Shift allowances where applicable

Looking for a recent set of wheels? We support Novated Leases through our partnership with SmartSalary

Ongoing support, annual professional development reviews, and additional training where required

Discounts on Private Health Insurance

Help when you need it most Counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge

Application Process Things to know before applying:

You will be required to answer multiple questions and we ask you allow 15-20 minutes to complete your application

Due to our application portal, applications are best submitted on a computer, laptop or tablet device.

This is a community/home-based role providing direct care for complex needs children.

By submitting an application you agree to the inherent requirements of the role and compliance with mandatory documents as outlined in the position description

If successful, you will be required to attend a paid in-person training prior to commencing in the role (dates and times provided in advance).

Applications will close on

30th of October 2026 unless suitable candidates are identified before then, in which case the advert will be closed early.

For more information about this position, please contact

Diana Misela at****@rch.org.au

The RCH is committed to a diverse and inc

📌 Family Support Worker (Gold Coast)
🏢 Royal Children's Hospital
📍 Gold Coast