Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the workplace and local culture.

Port Macquarie Rental Village , located in the popular Mid North Coast city of Port Macquarie, offers a convenient and welcoming setting for short and longer stays. The village provides easy access to local shops, services, beaches and the many attractions of the Hastings region.

As part of our team, you'll play an important role in creating memorable stays while helping maintain a well-presented and welcoming park environment.

We are currently seeking a

Casual All-Rounder (Reception & Housekeeping)

to join our team.

Why Join Us?

Join a supportive and friendly team in a well-established holiday park

Be part of a growing organisation within the Hampshire Property Group network

Opportunities for ongoing training and career development

Work in a welcoming environment where exceptional guest service is valued

THE ROLE We are seeking a motivated and guest-focused

Casual All-Rounder

to work across both

Housekeeping and Reception

at

Port Macquarie Rental Village.

This is a genuinely varied, hands-on role where you'll work across both areas depending on the operational needs of the park. You'll help ensure our cabins and facilities are clean, comfortable and presented to a high standard, while also providing friendly and efficient service to guests at reception.

The role includes weekend work and requires availability across a 7-day rotating roster, with shifts and hours varying based on business needs. From time to time, you may also be required to participate in an on-call roster to assist with after-hours guest enquiries or operational matters.

Responsibilities





Clean and present guest cabins and accommodation to a high standard

Clean bathrooms, amenities, camp kitchens and shared facilities

Restock linen, toiletries, cleaning products and guest supplies as required

Maintain the cleanliness and presentation of communal and recreational areas

Identify and report maintenance or safety issues to management

Support the overall presentation and cleanliness of the park

Reception

Welcome guests and manage check-in and check-out processes

Manage reservations, guest enquiries and telephone calls

Process payments and undertake cash handling duties

Provide local area information and deliver friendly, professional guest service

Complete general reception and administrative tasks

Assist with after-hours guest enquiries when participating in the on-call roster

As an All-Rounder, you'll be expected to work across

both Housekeeping and Reception

depending on the operational needs of the park. Flexibility and a willingness to undertake hands-on cleaning duties are essential to the role.

ABOUT YOU To thrive in this role, you'll bring:

Previous experience in a holiday park, hotel or hospitality environment (preferred)

A willingness to undertake both reception and hands-on housekeeping duties as a core part of the role

Experience using reservation systems (RMS experience highly regarded, but training can be provided)

A friendly, positive and guest-focused attitude

Strong customer service and communication skills

A hands-on approach with excellent attention to detail

Sound computer skills, including Microsoft Office

The ability to work independently and as part of a team

Excellent personal presentation and reliabilityFlexibility to work across a 7-day rotating roster, including weekends, and participate in an on-call roster as required

Availability for an immediate start will be highly regarded

JOIN OUR TEAM Remuneration The rate of pay for this role will be in accordance with the Hospitality Industry (General) Award.

📌 All Rounder (Port Macquarie)
🏢 Hampshire Property Group
📍 Port Macquarie