About the job Customer Support Mandarin Speaker We are looking for a detail-oriented and customer-focused

Mandarin-speaking Customer Support Executive

to join our team. This role is ideal for someone who thrives in a fast-paced setting, communicates confidently, and is committed to delivering high-quality service.

Location: On-site Visa Support: Provided Employment Type: Full-time

What You’ll Do

Handle and support Sales Executives’ requests while resolving customer issues efficiently

Ensure all processes align with pricing guidelines, company policies, and regulations

Verify sales information on every interaction to ensure accuracy and compliance

Manage and resolve first-level sales escalations

Follow up daily on unresolved cases until full resolution

Deliver professional and high-quality support to external customers

Create a positive,



customer-friendly experience through effective communication

Provide timely, accurate assistance while maintaining integrity and adherence to SOPs

What We’re Looking For

Fluent in

Mandarin

and good command of English

Strong verbal and written communication skills

Detail-oriented with strong problem-solving ability

Ability to handle pressure and manage multiple cases simultaneouslyCustomer-first mindset with a professional attitude

Prior experience in customer support or sales support is a plus (not mandatory)

What We Offer Competitive salary package Full visa and relocation support Career growth in an international environment Structured training and onboarding

📌 Customer Support Mandarin Speaker (Port Pirie)
🏢 CB Talents
📍 Port Pirie