Responsibilities:
· Provide daily operational support to the operational team.
· Check and follow up on deposits, withdrawals, account opening and other client-related issues.
· Coordinate with internal departments to resolve operational requests.
· Participate in cross-department rotation to understand operational processes. Requirements
· Customer service, operations support experience in Financial Services market.
· Solid service mindset and communication skills.
· Responsible, detail-oriented and able to work under pressure.
· Proficient in English and Mandarin
· PR or citizen or holder of a valid working visa
📌 Client Experience (Sydney)
🏢 Doo Group
📍 Sydney
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