Group Account Director | Retail, Brand Activation + Print Melbourne | Senior leadership role Dashing is one of Australia’s leading creative production and brand activation businesses, delivering premium retail, print, POS and experiential campaigns for some of the world’s most recognised brands. We’re looking for a commercially driven Group Account Director (Retail, Brand Activation + Print) to lead our Melbourne Client Service team and the Brisbane Client Service team. This is a senior client leadership role focused on growing strategic partnerships, developing high-performing teams and delivering strong client and commercial outcomes. You’ll be the senior relationship lead across key accounts, setting account growth priorities, supporting account teams and ensuring clients receive the quality of service Dashing is known for. You’ll work closely with the Chief Client Officer, team leads and colleagues across Dashing on account growth, cross-selling opportunities and pitches that support the Group’s broader growth strategy. This role suits someone who thrives in a quick-paced environment, enjoys balancing strategy with delivery, and knows how to build strong client relationships while leading teams across Melbourne and Brisbane. What you’ll be doing
• Leading, coaching and developing the Melbourne Client Service team and the Brisbane Client Service team
• Leading the weekly Client Service WIP and regular 1:1s with direct reports, setting priorities and supporting performance, development and wellbeing
• Building strong client partnerships and providing strategic counsel to senior client decision-makers
• Setting account plans and growth priorities with Account Directors and account teams, including retention, cross-selling and upselling
• Overseeing client service and project delivery across key accounts, ensuring work meets client objectives and Dashing’s quality standards
• Holding account leads accountable for agreed revenue, margin and budget targets, using account plans, forecasts and regular reviews to agree actions
• Ensuring account teams scope work accurately, manage changes to scope and budget, and escalate delivery or commercial risks early
• Leading capacity planning, recruitment, onboarding and development across the Client Service team
• Partnering with the Chief Client Officer and business leaders on pitches and broader growth opportunities




• Working across Creative, Production, Technology and the broader Dashing Group as required
• Maintaining strong client and supplier relationships, and providing senior support at key client sites and installations
• Encouraging continuous improvement and the responsible use of approved AI and technology tools What we’re looking for
• 10+ years’ experience in account management or client service within a marketing, creative, production or brand activation business
• Proven experience leading and developing client service teams, including senior account leaders
• Retail and brand activation experience, including POS, in-store activations or physical brand delivery
• Strong knowledge of print and production
• Strong commercial acumen, including experience managing budgets, forecasts, revenue, margins and profitability
• Excellent client, stakeholder management and presentation skills
• A highly organised, solutions-focused leader who can manage competing priorities and stay calm under pressure
• A collaborative approach and the ability to build trust across teams, offices and client organisations
• Confidence using technology and openness to AI
• A tertiary qualification in marketing, business, communications or a related field is desirable. Further leadership development or an MBA would also be an advantage. Why Dashing? At Dashing, our purpose is simple yet powerful: to immortalise great brands. We specialise in bringing brands to life through thoughtful creativity, cutting-edge technology, and an unparalleled range of production capabilities. Our vision is to be the leading partner in creating human connections that drive sales across Asia-Pacific. We are proud to collaborate with some of the most iconic businesses across Australia and beyond. More than just print production specialists, we are trusted partners to retailers, working side by side to solve problems, spark innovation, and create experiences that leave a lasting impression on their customers.



But what truly sets us apart is our people. We believe that our team is at the heart of our success, and we’re committed to fostering an environment where everyone can thrive, both personally and professionally. Dashing Values
• Work Smarter. Collaboration is at the heart of everything we do. We believe in the power of teamwork, where diverse perspectives come together to create something greater than the sum of its parts.
• Dream Further. We don’t just think outside the box
- we dream beyond it. Innovation and ambition drive us to push boundaries, exploring new possibilities and creating what’s next.
• Win Together. Success is sweeter when shared. We are committed to achieving greatness with our partners and each other, ensuring that every win is a collective victory celebrated by all. Benefits.
• Flex Working: Enjoy the flexibility of working from home 1 day per week
• Growth Opportunities: Benefit from a robust Learning & Development program, with plenty of room for growth.
• Continuous Improvement Culture: We believe in continuous improvement
- everyone is encouraged to share their ideas to help us get better, together.
• People & Culture : A dedicated team to ensure you feel valued, supported, and part of the Dashing family.
• Tech Innovators: Work with a cutting-edge Tech Innovation team, using tools like Monday.com to streamline and elevate your workflow.
• Social Vibes: Monthly social events and quarterly awards to keep the team vibe high.
• Fuel Your Day: Enjoy a kitchen stocked with delicious fruit, snacks, drinks, and more to keep you fueled and refreshed throughout the day
• Commuting Ease: Just a short 500m stroll to Richmond East Train Station for a hassle-free journey to work.
• Charity Involvement: Make a positive impact with dedicated volunteering time to support charities.
• Wellness Focussed: Access to Dashing Yoga team sessions, Dashing Massages, and lots of local walking tracks and parks nearby. Sound like the right role for you? If you’re commercially driven, passionate about premium brand experiences and excited by the opportunity to lead client partnerships and teams across the Dashing Group, we’d love to hear from you. We appreciate the time you’ve taken to apply. Due to the volume of applications received, only shortlisted candidates will be contacted.

📌 Group Account Director (Melbourne)
🏢 Dashing
📍 Melbourne