Location: In-house, full time at Nerang
Type: Full-Time
Level: Mid-Level
Reporting to: Executive Assistant

About the Role

Are you a technical marketer who loves making systems, data and campaigns work together? We’re looking for a Digital Marketing Coordinator to be the technical and data engine of the EMF marketing team.

You’ll own our website day to day, build the Member360 journeys that turn leads into members, and keep our monthly acquisition campaigns running cleanly across digital, print and in-club. You’ll also be the go-to for our clubs’ everyday marketing needs, including PT boards, TV scheduling, and Google managment.

What You’ll Do

- Website: Maintain and update our WordPress site (club pages, offers, pricing and landing pages), build campaign landing pages with lead forms connected to Member360, and support the website rebuild as the day-to-day owner.

- CRM & Automation: Own the email and SMS side of campaigns through Klaviyo, Front Desk AI, Nightlife and Member360. Design automated nurture journeys, and use Zapier to connect systems and cut manual work.

- Campaign Support: Help build monthly campaigns across website, email, SMS and in-club. Liaise with our external Meta ads contractor, track performance and optimise from the data. Run the checklists so offers, pricing and links are right everywhere.

- Data & Reporting: Keep lead and member data clean across Member360,



Klaviyo and other platforms. Turn raw data into useful reports, and track leads against each club’s target so gaps get flagged early.

- Club & Retention Support: Manage PT boards, Nightlife content and cardio machine programming. Plan and run the school holiday program, including Fresha and website scheduling. Support the Retention team with challenges, events, open days and birthday initiatives.

- Reviews & Retail: Audit and respond to Google Reviews and escalate issues where needed. Help with our Shopify store for supplements and apparel.

You’ll Be Measured On

- Leads against target for each club

- Lead-to-member conversion through your Member360 journeys

- Accuracy of offers, pricing and links across all channels

- Google Review response time

- Clean, consistent lead and member data

What You’ll Bring

- Certificate or Diploma in Marketing or Business

- At least 3 years’ experience in the fitness industry

- Working knowledge of WordPress, Member360, Klaviyo, Canva, ClickUp and SharePoint

- Close attention to detail and the ability to keep many moving parts accurate

- Strong organisation and time management in a fast-paced environment

- Transparent, confident communication with clubs, members and contractors

- A problem-solving mindset, initiative, and a positive approach to change

📌 Digital Marketing Coordinator (Nerang)
🏢 EMF Performance Centre
📍 Nerang